Arkansas Medical Exchange

Arkansas Medical Exchange Answering Services is a Little Rock, Arkansas-based medical answering service providing 24/7 live call-handling and doctors’ exchange services to medical clinics, physicians’ offices, healthcare providers, hospice organizations, and home-care providers across Arkansas and nationwide. The company focuses on handling sensitive healthcare communications with trained and compassionate operators.

Its services include 24/7 Live Answering, Reception Services, Message Taking, Call Transfers, Appointment Scheduling, Appointment Reminders, Hospice Answering Services, Home Care Answering, Emergency Message Dispatching, and Secure Mobile Messaging. Clients can create customized patient directives that guide operators on how different calls and situations should be handled.

The company also provides a secure mobile app for receiving messages and real-time alerts through text or email, helping healthcare staff respond efficiently to patients and caregivers. Arkansas Medical Exchange offers customized plans and supports both overflow/night-and-weekend calls and complete incoming-call management.