Solutions We Provide

Atento is the largest provider of customer relationship management and business process outsourcing (CRM BPO) services in Latin America, and among the top five providers worldwide, based on revenues. Atento is also a leading provider of nearshoring CRM/BPO services to companies that carry out their activities in the United States. Since 1999, the company has developed its business model in 13 countries where it employs 150,000 people. Atento has over 400 clients to whom it offers a wide range of CRM/BPO services through multiple channels. Atento's clients are mostly leading multinational corporations in sectors such as telecommunications, banking and financial services, health, retail and public administrations, among others. Atento´s shares trade under the symbol ATTO on the New York Stock Exchange (NYSE). In 2016, Atento was named one of the World´s 25 Best Multinational Workplaces by Great Place to Work® for a fourth consecutive year.

Spain Spain
Santiago de Compostela, 94, Madrid, Madrid 28035
United States United States
5959 Northwest Parkway , San Antonio, Texas 78249
Argentina Argentina
Piso 1 Martinez Provincia de, Buenos Aires, Buenos Aires 2051
Chile Chile
Santo Domingo, Santiago, Santiago 1725
$50 - $99/hr
10000+
1999

Service Focus

Focus of BPO Services
  • Customer Service - 33%
  • Technical Support - 33%
  • Back Office Services - 34%

Industry Focus

  • Other Industries - 10%
  • Automotive - 6%
  • Consumer Products - 6%
  • Financial & Payments - 6%
  • Government - 6%
  • Healthcare & Medical - 6%
  • Hospitality - 6%
  • Information Technology - 6%
  • Telecommunication - 6%
  • Media - 6%
  • Transportation & Logistics - 6%
  • Retail - 6%
  • E-commerce - 6%
  • Travel & Lifestyle - 6%
  • Banking - 6%
  • Insurance - 6%

Client Focus

60% Small Business
20% Large Business
20% Medium Business

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