Atento
Solutions We Provide
Atento is the largest provider of customer relationship management and business process outsourcing (CRM BPO) services in Latin America, and among the top five providers worldwide, based on revenues. Atento is also a leading provider of nearshoring CRM/BPO services to companies that carry out their activities in the United States. Since 1999, the company has developed its business model in 13 countries where it employs 150,000 people. Atento has over 400 clients to whom it offers a wide range of CRM/BPO services through multiple channels. Atento's clients are mostly leading multinational corporations in sectors such as telecommunications, banking and financial services, health, retail and public administrations, among others. Atento´s shares trade under the symbol ATTO on the New York Stock Exchange (NYSE). In 2016, Atento was named one of the World´s 25 Best Multinational Workplaces by Great Place to Work® for a fourth consecutive year.
Service Focus
- Customer Service - 33%
- Technical Support - 33%
- Back Office Services - 34%
Industry Focus
- Other Industries - 10%
- Automotive - 6%
- Consumer Products - 6%
- Financial & Payments - 6%
- Government - 6%
- Healthcare & Medical - 6%
- Hospitality - 6%
- Information Technology - 6%
- Telecommunication - 6%
- Media - 6%
- Transportation & Logistics - 6%
- Retail - 6%
- E-commerce - 6%
- Travel & Lifestyle - 6%
- Banking - 6%
- Insurance - 6%
Client Focus
Detailed Reviews of Atento
Do you own or represent this business? Enter your business email to claim your GoodFirms profile.