Brightworks IT
Your IT, managed. Your business, protected.
BrightWorks IT is a managed IT services provider (MSP) built by uniting respected local IT companies across six offices nationwide. We deliver proactive managed IT support, cybersecurity, cloud solutions, backup & disaster recovery, IT consulting, and compliance services to small and mid-sized businesses with 20 to 500 employees.
Our clients span healthcare, legal, manufacturing, nonprofit, government, and defense industries. Each of our local offices — in Richmond VA, Hudson Valley NY, Central New York, Southern California, Southeast Michigan, and Connecticut — brings deep community expertise combined with the resources of a national platform.
What sets BrightWorks IT apart is our security-first, proactive approach. We don't wait for things to break. Our 24/7/365 monitoring, maintenance, and help desk support reduces IT issues by up to 90%. When you call, you reach a local technician who knows your environment — not an overseas call center.
We specialize in HIPAA compliance, CMMC readiness, PCI-DSS, and SOC 2 — making us a trusted partner for regulated industries including healthcare practices, defense contractors, and financial services firms.
Why Brightworks IT?
- Multi-Location Coverage with Local Expertise
- Proactive, SLA-Driven Support
- Single Point of Accountability Across IT
AI Tools & Purpose
AI-powered dispatch, SLA monitoring & triage
Centralized ticketing & service automation
Remote monitoring & automated remediation
Productivity & workflow automation
Endpoint monitoring & patch management
AI-driven threat detection & response