Overview

About Brightworks IT

BrightWorks IT is a managed IT services provider (MSP) built by uniting respected local IT companies across six offices nationwide. We deliver proactive managed IT support, cybersecurity, cloud solutions, backup & disaster recovery, IT consulting, and compliance services to small and mid-sized businesses with 20 to 500 employees.

Our clients span healthcare, legal, manufacturing, nonprofit, government, and defense industries. Each of our local offices — in Richmond VA, Hudson Valley NY, Central New York, Southern California, Southeast Michigan, and Connecticut — brings deep community expertise combined with the resources of a national platform.

What sets BrightWorks IT apart is our security-first, proactive approach. We don't wait for things to break. Our 24/7/365 monitoring, maintenance, and help desk support reduces IT issues by up to 90%. When you call, you reach a local technician who knows your environment — not an overseas call center.

We specialize in HIPAA compliance, CMMC readiness, PCI-DSS, and SOC 2 — making us a trusted partner for regulated industries including healthcare practices, defense contractors, and financial services firms.

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Focus

Service Focus of Brightworks IT

How the team's effort is distributed across services.

100%

Client Focus

Small Business100%

The Positioning

AI Tools & Purpose

The stack the team uses to move faster.

OpenClaw
AI-powered dispatch, SLA monitoring & triage
ConnectWise Manage
Centralized ticketing & service automation
Kaseya VSA
Remote monitoring & automated remediation
Microsoft Copilot
Productivity & workflow automation
Datto RMM
Endpoint monitoring & patch management
SentinelOne
AI-driven threat detection & response

Where we are

Locations (1)

Offices where Brightworks IT operates.

Headquarter
United States

United States

2060-D Avenida de los Arboles, Suite 333
Thousand Oaks, California 91362