Callhounds Global
Crafting Skills, Eminent Results.
Callhounds Global is a Philippines-based outsourcing and offshore staffing provider helping businesses in the US, UK, Canada, and Australia build high-performing remote teams. We specialize in customer support, AI chat support, virtual assistant services, and back-office operations, delivering measurable outcomes tied to your KPIs, including CSAT, AHT, SLA attainment, meetings booked, and data accuracy.
Our teams are tool-ready and workflow-secure, with expertise across Zendesk, Intercom, Gorgias, Freshdesk, Salesforce, HubSpot, Google Workspace, and Microsoft 365. Whether you need a single agent or a dedicated team, we launch quickly and scale as results are proven.
With smart technology, global reach, and proven processes, Callhounds Global helps businesses cut costs, streamline operations, and deliver stronger customer experiences without sacrificing quality.
Service Focus
Industry Focus
- E-commerce - 35%
- Startups - 25%
- Retail - 15%
- Telecommunication - 10%
- Banking - 10%
- Real Estate - 5%