Crafting Skills, Eminent Results.

Callhounds Global is a Philippines-based outsourcing and offshore staffing provider helping businesses in the US, UK, Canada, and Australia build high-performing remote teams. We specialize in customer support, AI chat support, virtual assistant services, and back-office operations, delivering measurable outcomes tied to your KPIs, including CSAT, AHT, SLA attainment, meetings booked, and data accuracy.

Our teams are tool-ready and workflow-secure, with expertise across Zendesk, Intercom, Gorgias, Freshdesk, Salesforce, HubSpot, Google Workspace, and Microsoft 365. Whether you need a single agent or a dedicated team, we launch quickly and scale as results are proven.

With smart technology, global reach, and proven processes, Callhounds Global helps businesses cut costs, streamline operations, and deliver stronger customer experiences without sacrificing quality.

Philippines Philippines
24th to 25th Floor, Cyber One Building, 1 Eastwood Avenue, Eastwood City, Bagumbayan, Quezon City, Metropolitan Manila Area 1110
+18883860120
NA
1,000 - 9,999
2020

Service Focus

Focus of BPO Services
  • Customer Service - 40%
  • Virtual Assistant - 25%
  • Technical Support - 5%
  • Back Office Services - 15%
  • Chat Services - 10%
  • Email Support - 5%

Industry Focus

  • E-commerce - 35%
  • Startups - 25%
  • Retail - 15%
  • Telecommunication - 10%
  • Banking - 10%
  • Real Estate - 5%

Client Focus

50% Small Business
5% Large Business
45% Medium Business

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