Callpoint

Professional Swiss Call Center Services

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Callpoint AG is an owner-managed Swiss call center service provider and stands for high-quality dialogue marketing and 7x24h customer service activities. Around 500 qualified employees work for renowned companies on site or at one of our 3 call center locations in Baden (near Zurich), Basel and Bern.

We offer professional, sales-oriented dialogue marketing services in the fields

- Telemarketing Outbound
- Call Center Inbound 7x24
- Digital Solutions

via various channels such as telephone, e-mail or chat.

Together with our subsidiary Tempobrain AG, we are also active in the area of ​​personnel leasing, placement and field sales outsourcing.

We are a member and partner of the following industry associations:

- Callnet.ch
- Swiss fundraising
- Association of Swiss Mail Order VSV

We are particularly proud of the Best Partnership Award 2015 and 2017, which the industry association CallNet.ch and Contact Management Magazine award every year. The award stands for an above-average customer-supplier relationship in the provision of call center services.

$25 - $49/hr
1,000 - 9,999
2007
Locations
Switzerland
Hochbergerstrasse 15, Basel, Basel-Stadt 4019
Switzerland
Meriedweg 11,Niederwangen, Koniz, Bern 3172

Focus Areas

Service Focus

100%
  • BPO Services

Client Focus

60%
20%
20%
  • Small Business
  • Large Business
  • Medium Business

Industry Focus

10%
10%
10%
10%
10%
10%
10%
10%
10%
10%
  • Advertising & Marketing
  • Business Services
  • Education

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