CallTech Outsourcing

CallTech Outsourcing is a multilingual BPO and customer support provider with nearly 20 years of experience helping companies across Europe and international markets deliver reliable and scalable customer service.

Founded in 2005, CallTech specializes in outsourced customer support, back-office operations, lead generation, and market research services. Our teams provide professional support in more than 15 European languages, helping businesses effectively communicate with their customers across multiple regions.

Over the years we have developed strong expertise in working with digital services, telecom, mobile content, and e-commerce companies, handling high volumes of customer inquiries including subscription management, account support, and chargeback-related requests.

Our services include:

• Multilingual customer support (phone, email, chat)
• Back-office and administrative support
• Lead generation and appointment setting
• CATI / CAWI market research projects
• Customer retention and subscription management

At CallTech we focus on reliability, fast project deployment, and long-term partnerships. Many of our clients have been working with us for more than five years, reflecting our commitment to service quality and operational stability.

Today CallTech supports companies across the EU, UK, and international markets, providing cost-efficient outsourcing solutions while maintaining high service standards and GDPR compliance.