Boost Sales.Enhance Customer Service.

CareCall delivers In and Outbound services such as FSP Services, Telesales, Event & RSVP Management, Client Care, Compliments & Complaints Logging, Full outsourced Call centre seat, Order Taking, Surveys and many more. The commitment to excellence in service means that you can rest assured, knowing that your company image is in good hands.

At CareCall we offer dynamic solutions for all your company’s communications outsourcing needs. With cumulative 25 years of experience under our belt, it makes us leaders in the industry.

Client care is a core value for any successful business and our call centre adds value with friendly service and client based outcomes. With our special touch, clients will experience the care they deserve. We have the capacity to cater for any level of campaign, both inbound and outbound for the certain time frames needed. At CareCall, we use the latest technology offering a variety of services specific to your business needs.

 

South Africa South Africa
Building 3, Midrand Business Park 563 Old Pretoria Main Road Midrand, Johannesburg, Gauteng 1115
087 7000 979
< $25/hr
10 - 49
2015

Service Focus

Focus of BPO Services
  • Customer Service - 33%
  • Telemarketing - 33%
  • Call Center Services - 34%

Industry Focus

  • Advertising & Marketing - 10%
  • Business Services - 10%
  • Education - 10%
  • Financial & Payments - 10%
  • Healthcare & Medical - 10%
  • Information Technology - 10%
  • Legal & Compliance - 10%
  • Other Industries - 10%
  • Banking - 10%
  • Insurance - 10%

Client Focus

60% Small Business
20% Large Business
20% Medium Business

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