Contact Center

For more than 27 years, we have helped organizations in Uruguay and across the region improve the way they communicate with their customers, whether by handling inquiries, supporting sales, managing processes, or maintaining close and efficient customer interactions.

We have a multidisciplinary team and an advanced Contact Center platform, which allows us to design tailored solutions for each company.

We work closely with our clients to understand their needs and create service plans adapted to their processes, optimizing time, resources, and results.

We also analyze each process from a technological and digital perspective, incorporating automation and tools that help improve efficiency and maximize our clients' return on investment.

Certifications/Compliance

ISO 27001
Uruguay Uruguay
Av. Rondeau 1715, Montevideo, Montevideo 11800
+5982924 3333
$25 - $49/hr
250 - 999
1999

Why Casa Tres ?

  • Proven experience
  • Flexible service models
  • Technology-driven operations

Service Focus

Focus of BPO Services
  • Customer Service - 33%
  • Telemarketing - 34%
  • Back Office Services - 33%

Industry Focus

  • Financial & Payments - 23%
  • Other Industries - 18%
  • Healthcare & Medical - 14%
  • Telecommunication - 10%
  • Insurance - 10%
  • Government - 8%
  • Retail - 8%
  • Automotive - 5%
  • Other - 4%

Client Focus

34% Medium Business
33% Large Business
33% Small Business

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