Reliable Teams. Real Results

Founded in 2018, Central Tact is a leading Egypt-based BPO and call center outsourcing company specializing in cold calling, appointment setting, lead generation, customer support, and virtual assistant services for businesses worldwide. With a fully managed in-house team of highly trained agents, Central Tact helps companies in the USA, Canada, UK, Europe, Australia, and the GCC scale their operations through cost-effective and performance-driven outsourcing solutions.

Our services include outbound sales calls, inbound customer support, telemarketing, real estate cold calling, virtual assistance, back-office support, and multilingual customer service. We work with startups, SMEs, and enterprise clients across industries such as real estate, healthcare, roofing, solar, legal services, transportation, and e-commerce.

At Central Tact, we combine experienced talent, advanced call center infrastructure, strict quality assurance, and flexible staffing solutions to deliver measurable business growth. Whether you need dedicated agents, a full outsourced sales team, or scalable customer support, our mission is to help businesses increase conversions, improve customer experience, and reduce operational costs.

Certifications/Compliance

ISO 27001
Egypt Egypt
12 Haroun Dokki, Cairo, Cairo 12611
+201011645104
< $25/hr
50 - 249
2018

Why Central Tact?

  • Experienced In-House Team Unlike
  • Scalable & Cost-Effective Solutions
  • Results-Driven Approach

Service Focus

Focus of BPO Services
  • Customer Service - 10%
  • Virtual Assistant - 10%
  • Telemarketing - 10%
  • Payment Processing - 10%
  • Technical Support - 10%
  • Chat Services - 10%
  • Lead Generation - 10%
  • Email Support - 10%
  • Call Center Services - 20%

Industry Focus

  • Business Services - 38%
  • Hospitality - 7%
  • Education - 5%
  • Gaming - 5%
  • Government - 5%
  • Telecommunication - 5%
  • Real Estate - 5%
  • NGOs - 5%
  • Retail - 5%
  • E-commerce - 5%
  • Travel & Lifestyle - 5%
  • Startups - 5%
  • Insurance - 5%

Client Focus

50% Medium Business
30% Large Business
20% Small Business

AI Tools & Purpose

ChatGPT ChatGPT

sales outreach, customer support scripting, report

Canva Canva

Designs

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