Alexandre Monteiro, CEO at FanTicket Brazil
Posted 1 month ago
Solid chatbot delivery with fast iterations and clear communication.
I hired Citrusbug to help review and enhance our web-based chatbot, focusing on message accuracy, flow consistency, and user experience. From the start, the team was organized, responsive, and collaborative. They quickly understood our technical stack and product context, proposed practical improvements, and implemented them efficiently. All communication was clear and professional, and they consistently went the extra mile to ensure stability and test coverage. Even when facing edge cases, they remained engaged and proactive. Overall, it was a smooth and productive partnership.
What was the project name that you have worked with Citrusbug Technolabs?
Expert Chatbot Developer for Web Application Review & Optimi
What service was provided as part of the project?
Mobile App Development
Describe your project in brief
Chatbot Review and Optimization Project
This project involved a detailed review of our web-based chatbot application. The goal was to test key flows, identify and resolve bugs, optimize logic and responses, and suggest UX improvements to ensure a smoother and more reliable experience for end users.
What is it about the company that you appreciate the most?
Fast communication, deep technical knowledge, structured delivery process, and willingness to adapt to feedback.
What was it about the company that you didn't like which they should do better?
Nothing significant to mention, overall, the team met expectations and delivered with quality.
Rating Breakdown
- Quality
- Schedule & Timing
- Communication
- Overall Rating
Project Detail
- $0 to $10000
- Completed
- Business Services