CloudFronts Technologies LLP

Momentum India: An HSE Consulting & Training Company

About Momentum India:

Momentum India offers consulting services in emergency response around the globe. Through their affiliates globally, they commit to implement the best available technology, education and knowledge in the field of crisis, disasters and emergency management to safeguard infrastructure. You can read more about Momentum India at www.momentumindia.in.

Business Requirement:

Momentum India approached CloudFronts with the following requirements –

1. Set up Office 365
2. Exchange Online
3. Set up SharePoint Online
4. Security and Compliance
5. Deploy Dynamics 365 PSA

Solution Delivered:

Having evaluated the challenges that Momentum India was facing while using multiple webmail services, CloudFronts consulted them to establish an entirely new set up on Office 365. The team carried out Email Migration to Office 365 from other systems. By availing ‘Resource Scheduling Settings’ in Office 365 (Exchange Online), the client can now schedule meetings, appointments and accordingly, dispatch the right sources.

SharePoint Online was integrated with Microsoft Dynamics 365 so that client’s team can use the document management capabilities of Microsoft SharePoint from within Dynamics 365. With this, they could store and manage documents in the Dynamics 365 record on a SharePoint server and leverage the SharePoint infrastructure to share, manage and collaborate efficiently and in a secured environment. A subsequent Training session provided by CloudFronts helped the client’s team to operate Office 365 services seamlessly.

As Momentum India grew bigger as an organization and catering to multi-dimensional clients across several sectors, there was a dire need of a solution which could manage their project service delivery. The biggest challenge they face was regarding scheduling of resources. Being a unique professional service organization, it was bound to be human intensive. Keeping these challenges in mind, Microsoft Dynamics 365 for Project Service Automation was a perfect fit. PSA was deployed across Momentum India offices and subsequent trainings were provided on how to use it.

Find more details at - https://www.cloudfronts.com/momentum-india-success/

TSD: A Sales Transformation Company

About TSD:

Technical Sales Development (TSD) is a leading New York based company which offers distinctive solutions regarding Sales Transformation, Training and Services to the companies looking to increase their Sales effectiveness, improve customer satisfaction, improve margins and thereby increase their revenue. TSD helps sales teams (Managers, Sales Reps/AM’s and SE/SC/SA’s) to win more business opportunities by providing process and tools to manage and optimize their sales opportunities. You can read more about TSD at https://technicalsalesdevelopment.com/.

Business Requirement:

TSD wanted a solution that would convert a fully functional SOS (Sales Opportunity Snapshot) Standalone Excel-based application in use for current customers to the D365 environment.

Solution Delivered:

TSD wanted the standalone SOS application integrated with Microsoft Dynamics 365 to help their customers manage and close Sales opportunities. In response to this, the CloudFronts team replicated the SOS Excel functionality into D365 making it extremely visual, easy to use, and covers all aspects of a sales opportunity.

Find more detail at - https://www.cloudfronts.com/tsd-success/

BPM: A Public Accounting Company

About BPM Certified Public Accounting Firm:

BPM is one of the largest California-based public accounting and advisory firms. Ranking amongst the 50 major firms in the US, they have offices across Oregon, Hong Kong and the Cayman Islands. They serve a range of sectors from financial services, technology, life science and consumer business to real estate, non-profits, wine and craft beverages. You can read more about BPM at https://www.bpmcpa.com/.

Business Requirement:

BPM wanted a solution that would –

1. Streamline their sales processes.
2. Make customization and enhancements in their existing D365 for PSA for greater capability.

Solution Delivered:

CloudFronts commenced its professional journey with BPMC in the December 2017 and continue to work with them. CloudFronts Team helps them every single day to cater to their existing Dynamics 365 for Project Service Automation capabilities. The team rectify and modify their reports, along with adding functionality to their existing PSA implementation.

Further, the team had a review of the critical entities within the Sales module of Dynamics 365 and customized them as per the client requirements and specific business needs. Till date, the CloudFronts team is working with them to upgrade their D365 environments from v8.2 to v9.

SSRS report was developed by CloudFronts Team for Managers to view the availability of Team and their allocations on different Projects.

Find more details at - https://www.cloudfronts.com/bpm-success/

A Leading Furniture Company

About the client:

The client is the fastest growing seating brand in the United States. The client corporation designs, manufactures, and distributes seating solutions for business, healthcare, government, and education markets. It offers task/work chairs, conference chairs, multipurpose chairs, cafe/task stools, and several kind of chairs. The company serves customers through commercial furniture distributors.

Business Requirement:

The client approached CloudFronts with following requirements –

1. The client was looking to integrate incoming orders from distributors into Dynamics AX 2012 R3 and providing acknowledgment of order receipt for the same.
2. They needed a Queuing mechanism to process all orders without overloading the system and AX server.
3. Their distributors needed the ability to send orders through the internet in XML (OFDA XSD), and since there can be multiple orders through multiple distributors, the client needed a Queuing mechanism to process all orders without overloading the system and AX server.

Solution Delivered:

CloudFronts came up with a straight and simple solution to resolve the challenges.

The team leveraged the potential of Azure Web API, Scribe Online and Connectors. There are two types of Connectors used for this purpose. First is the Messaging Framework, which acts as the bridge between the external (distributor) system and Scribe Online and second is the AX connector, which uses AX AIF service to perform CRUD (create, read, update and delete) operations on sales orders.

The above built AX connector also processes the XML from Messaging Framework and maps the fields to proxy class fields from the AIF Service.

The below visual will give you a brief idea about high-level architecture of Data Flow.

Find more details at - https://www.cloudfronts.com/seating-brand-success/

Fast Track Mobility – A Fleet Management Company

About Fast Track Mobility:

Fast Track Mobility is fleet management & specialty finance company serving the for-hire-vehicle market in New York City. Fast Track’s fleet management activities include: acquiring the vehicles, licensing and registration with the TLC & DMV, Telematics and GPS tracking, Maintenance, Insurance, and end-of-lifecycle disposition. Fast Track has a strategic relationship with Uber Technologies, Inc. as one of Uber’s select Vehicle Solution Providers in New York City. You can read more about Fast Track at https://www.fasttrackleasingllc.com/.

Business Requirement:

Fast Track wanted a solution that –

1. Driver on-boarding and car on-boarding
2. Automatic calculation to prepare amortization schedule and accounting
3. Integration with Fleetio App
4. Creation of rental and lease contracts in the system
5. Automatic creation of invoices
6. Document management
7. Analytics
8. Mobile Application (for Drivers)

Solution Delivered:

To address the challenges that Fast Track was facing, CloudFronts team decided to deploy an innovative and customized solution built on top of the Microsoft Dynamics platform. Fast Track was using a shared excel sheet to record and manage their data processes and this resulted in too many errors besides being time-consuming. CloudFronts team leveraged different functionalities of Dynamics CRM and NAV and deployed an integrated solution using Scribe Online as the integration platform. Finally, we built rich analytics on top of Power BI to utilize data from CRM and NAV to get actionable insights and drive business making.

Find more details at - https://www.cloudfronts.com/fast-track-success/

Hong Lam Marine - A Ship Management Company

About Hong Lam Marine:

Hong Lam Marine (HLM), incorporated in Singapore in 1981, is one of the most established and leading bunker craft operators in Singapore. According to the Maritime Port Authority of Singapore, Singapore is the number one bunkering port in the world since 1988 (in terms of volume of bunker fuel sold). You can read more about Hong Lam Marine at https://www.honglam.com.sg/.

Business Requirement:

HLM was looking out for a Disaster recovery solution as their existing backup solution was unable to achieve the RPO (Recovery Point Objective) and RTO (Recovery Time Objective).

HLM wanted a solution that would –

1. Secure HLM workload with minimum downtime in the event of a disaster.
2. Protect all physical, virtual, hybrid, and cloud-based workloads with one disaster recovery solution.
3. Single Sign-on (SSO) experience for all their application.

Solution Delivered:

CloudFronts implemented Azure Site Recovery (ASR), as a part of BCDR (Business Continuity and Disaster Recovery) strategy, for reducing application downtime during IT interruptions to enhance compliance. In this, the team replicated workloads running on physical and virtual machines (VMs) from a primary site to a secondary location. In case, if an outage occurs at the primary site, you switch over to secondary location safely and access apps from there. Once the primary location is restored, HLM can resume using it again.

Find more details at - https://www.cloudfronts.com/hong-lam-marine-success/

Demand Works: A Software Company

About Demand Works:

Founded in 2003, Demand Works provides forecasting, inventory optimization, and finite capacity planning solutions that deliver large-scale improvements in manufacturing and distribution efficiency and preparedness. Their customers include manufacturers and distributors of many household brands as well as countless industrial and other manufactured goods. You can read more about Demand Works at www.demandworks.com.

Business Requirement:

Demand Works approached CloudFronts with the following requirement –

1. Bidirectional data integration between Microsoft Dynamics 365 Business Central and the Demand Works Cloud Smoothie® solution.

Solution Delivered:

Demand Works had developed a robust analytics platform called as Smoothie to provide analytical insights. To extract and collate the data for this purpose, they were using a NAV database backend. But when NAV received an upgrade to ‘Business Central’, Microsoft discontinued the backend access to the database. Hence, the CloudFronts team developed a custom API using AL Coding to integrate data from Business Central with Smoothie.

A subsequent Training session provided by CloudFronts helped the client’s team to deploy this complete solution on their client’s side.

Find more details at - https://www.cloudfronts.com/demand-works-success/

Airavat Imports: An Automotive Company

About Airavat Imports:

Established in the year 1987 in Mumbai, Airavat Imports is the leading distributor, dealer and exporter of auto spare parts across 15 countries. They represent several leading vendor companies and OEM suppliers in the auto spares market. You can read more about Airavat Imports at www.airavatautospares.com.

Business Requirement:

Airavat Imports approached CloudFronts with the following challenges –

1. All their business documents were stored locally on network drives and this was prone to the data leakage or any accidental deletions. Further, there was an absence of any backup solution!
2. Their emails were hosted on different email platforms and they lacked a single platform for all their business solutions.

Solution Delivered:

CloudFronts team introduced Airavat Imports with Office 365 Subscription plans and guided them to select a suitable one according to their needs. With such a wide range of applications, Office 365 gives organizations an easy way to standardize business tools.

Find more details at - https://www.cloudfronts.com/airavat-imports-success/

Equality Asset Management - A Financial Service Company

About Equality Asset Management:

Equality Asset Management is a private equity firm founded by Thomas S. Roberts whose mission is to help build exceptional companies for the long term while offering investors innovative fee structures.
For more info, visit www.equalityassetmanagement.com

Business Requirement:

Equality Asset Management team wanted to build a best in class way for organizing, sharing and storing information on prospective and portfolio companies it works with.

There was a critical need to have a single business platform with a unified mechanism forcollecting, organizing and tagging documents obtained from the initial discovery of a company through prospecting, diligence and portfolio company management cycles. And, they needed to have a seamless and secure integration between their Dynamics365 CRM and SharePoint file stores.

Solution Delivered:

The CloudFronts Team addressed the business challenges by first streamlining the process of document management.

The Equality team was already using classic Dynamics 365 CRM interface. This interface was quite complex and needed a more intuitive user experience. There was a need to revamp the existing platform to remove unnecessary UI elements and to improve the ease of performing and tracking key activities. First, the CloudFronts Team moved Equality to the Unified Interface which enabled its compatibility across all devices, including iPads and mobile phones. During the whole process from company identification to closing a deal, the relevant files will noweasily bestored and organizedsecurely in SharePoint. The above solution streamlined and re-organized the process of document management & avoided manual work and lack of standardization associated with manually managing documents and creating folders for each prospective company.

Report Scheduling and SharePoint Integration:

Equality had a need to send regularly scheduled, custom pipeline updates to its senior leaders. CloudFronts leveraged Dynamics 365 Customer Engagement and enabled this capability without the need to purchase and deploy additional third party applications or services.

Find more details at - https://www.cloudfronts.com/equality-asset-management/

About Bold Feedback:

Bold Feedback is a reputed market research company which helps its clients access genuine feedback for their products and services. They have been providing the services of customer insights for over 20 years and have guided some of the most recognizable brands in North America, Europe, and Asia.

Business Requirement:

Bold Feedback has expertise in assisting its clients to capture important customer insights as well as to listen to their customers with ease. To get effective insights, Bold Feedback uses Power BI as a data analysis tool because of its rich visualization and interaction.

Although Power BI has many OOB PBI visuals, sometimes there can be certain requirements that these visuals cannot fulfill. For such requirements, a Custom Power BI Visual can be developed that can encompass every requirement and also look exactly how you’d want it to look like.

Solution Delivered:

In this case, Bold Feedback required a custom visual which could replace their manual task of visual creation. They used Adobe InDesign to create visual design and subsequently, produce the results manually and submit it to their clients on demand. This manual update of the custom visual in every single report file represented an inefficient use of the client’s time. However, this changed drastically once the Custom Visual was developed.

Find more details at - https://www.cloudfronts.com/bold-feedback/

About Plumbing Supply Now:

Plumbing Supply Now is a diverse wholesale distributor of plumbing supplies, heating supplies, pipes, valves, fittings, waterworks, thermostats, drainage, faucets, fixtures, tools and other 50,000 items from 200 brands in the US and Canada.

You can learn more about them here http://www.plumbingsupplynow.com

Business Challenges:

The biggest challenge for Plumbing Supply Now faced was the absence of a unified single ecosystem of handling customer database and allowing the monitoring of the effectiveness of the work with leads and simultaneously, streamlining email marketing outreach to the existing customers and prospects.

Solution Delivered:

Since the client site is built on magento ecommerce platform, the CloudFronts team developed a smart integration platform which can seamlessly connect Microsoft Dynamics CRM and Magento. With this, any new customer entering or registering on plumbingsupplynow.com will be synced back to MS Dynamics CRM as a contact or a lead. All the details of the web customer including billing address and shopping address will be available within the CRM system.

Find more details at - https://www.cloudfronts.com/plumbing-supply-now/