ContactCentre.ie

ContactCentre.ie is a privately owned contact centre based in Carndonagh, County Donegal, Ireland, providing outsourced calling and business process services primarily to clients across Ireland and the UK. The company has 28 years of outbound calling experience and a team of experienced agents focused on delivering human, results-driven customer conversations.

Its core services include telephone market research, polling and fieldwork, charity fundraising, lead generation, customer and member calling, retention, renewals, technical support, and specialist calling programmes. ContactCentre.ie also supports inbound and outbound campaigns, including business and consumer research, donor management, order and membership services, and public awareness campaigns.

The company serves sectors including market research, charities, financial services, retail, government, telecoms, energy, professional services, and other organisations requiring specialist calling support.