CRC

Customer Contact and Dispatch Center

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With our 24/7/365 contact center and alarm monitoring central station, CRC has merged the benefits of personalized service with the efficiencies provided by technologically advanced computer and telephony systems. At CRC, we pride ourselves on Focusing on the Human Side of Technology®.

Focusing on the Human Side of Technology means more than having live agents answer the phone. At CRC, it’s about finding ways to share our 24/7 call and alarm handling as well as dispatch technologies with those who need it most. For over 25 years, utilities have turned to CRC to help them turn staffing challenges into seamless solutions. 

$50 - $99/hr
50 - 249
1992
Locations
United States
2 Village Drive, Suite 500 , Abilene, Texas 79606
(800) 892-1578

Focus Areas

Service Focus

80%
20%
  • BPO Services
  • Other Services

Client Focus

70%
30%
  • Small Business
  • Medium Business

Industry Focus

10%
10%
10%
10%
10%
10%
10%
10%
10%
10%
  • Business Services
  • Financial & Payments
  • Government

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