CRC

Customer Contact and Dispatch Center
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Overview
$50 - $99/hr
50 - 249
1992
With our 24/7/365 contact center and alarm monitoring central station, CRC has merged the benefits of personalized service with the efficiencies provided by technologically advanced computer and telephony systems. At CRC, we pride ourselves on Focusing on the Human Side of Technology®. Focusing on the Human Side of Technology means more than having live agents answer the phone. At CRC, it’s about finding ways to share our 24/7 call and alarm handling as well

With our 24/7/365 contact center and alarm monitoring central station, CRC has merged the benefits of personalized service with the efficiencies provided by technologically advanced computer and telephony systems. At CRC, we pride ourselves on Focusing on the Human Side of Technology®.

Focusing on the Human Side of Technology means more than having live agents answer the phone. At CRC, it’s about finding ways to share our 24/7 call and alarm handling as well as dispatch technologies with those who need it most. For over 25 years, utilities have turned to CRC to help them turn staffing challenges into seamless solutions. 

Key Clients

Industries
Retail
Real Estate
Medical
Finance & Investments
Health and Fitness
Transportation
Education
Technology
Construction

us
United States
CRC
2 Village Drive, Suite 500 , Abilene, Texas 79606
(800) 892-1578
Focus Area
Service Focus
  • BPO Services
  • Other Services
80%
20%
Client Focus
  • Small Business(< $10M)
  • Medium Business($10M - $1B)
70%
30%
Industries Focus
  • Business Services
  • E-commerce
  • Financial & Payments
  • Government
  • Healthcare & Medical
  • Legal & Compliance
  • Manufacturing
  • Real Estate
  • Startups
  • Transportation & Logistics
10%
10%
10%
10%
10%
10%
10%
10%
10%
10%
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