CrmWare

CrmWare is a founder-led, AI-first Salesforce transformation consultancy. We help leaders turn Salesforce and AI investment into governed operational capability that stays within their organisation.

We apply Partner-grade judgment and AI-accelerated delivery to AI readiness, Agentforce enablement, programme assurance and recovery, and complex Salesforce transformation.

Our delivery system is designed around three outcomes: measurable business progress, visible governance and ownership transfer. The knowledge, controls and ability to operate and evolve what is built stay with the client.

CrmWare was founded by Manuel Conde. He founded Right IT Services in 2008, grew it into one of Portugal's leading Salesforce partners with 60+ consultants, and saw it integrated into PwC in 2019, where he became Partner for Customer Transformation Practice.

Senior judgment remains accountable while governed AI increases delivery speed without giving up control, compliance or auditability.

Built Compliant. Built Fast. Built To Last.