CSIA

Customer Service

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Since 1997, the Customer Service Institute of Australia (CSIA) has supported Australian individuals and organisations to excel in delivering better customer experiences. With the customer landscape is constantly shifting – and the know-how and skills companies need more complex than ever, creating a great customer experience is no longer just worth considering - it’s fundamental to being a better business. CSIA helps you see the the world through a customer lens.

< $25/hr
10 - 49
1997
Locations
Australia
Level 2, 383 George Street, Sydney, New South Wales 2000
1300912700

Focus Areas

Service Focus

100%
  • BPO Services

Client Focus

80%
20%
  • Small Business
  • Medium Business

Industry Focus

50%
25%
25%
  • Other Industries
  • Business Services
  • Telecommunication

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