Cupola
Transform Your Customer Experience
Cupola Teleservices is the UAE’s first and largest outsourced contact center services provider. About 25 years ago, we set up the first outsourced contact center business in the region. The concept was so new that the idea had to be pitched to the authorities to get a business license. Today, we provide contact center outsourcing across all communication channels (not just voice), including email, chat, WhatsApp, social media and other digital channels.
UAE.,
< $25/hr
2 - 9
Service Focus
Focus of BPO Services
- Customer Service - 50%
- Call Center Services - 50%
- Inbound - 50%
- Outbound - 50%
Industry Focus
- Retail - 40%
- Business Services - 30%
- Healthcare & Medical - 30%
Client Focus
90% Small Business
10% Midmarket Business
Detailed Reviews of Cupola
Client Portfolio of Cupola
Clients: 1
- Business Service
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