The Contact Center That you Need

Welcome to Customer Care BG Ltd.

We are a cloud-based multilingual contact center and BPO provider headquartered in Sofia, Bulgaria. We support customers through social media, live chat, e-mail and phone in more than 16 languages spoken across the EMEA markets and the Americas.

Four levels of security at different levels of our network (both physical and virtual) and the fact that our employees are geographically spread means that we are a safer, better protected partner.

Bulgaria Bulgaria
11 Magnaurska shkola Str., fl. 5, Sofia, Sofia 1784
$50 - $99/hr
50 - 249
2007

Service Focus

Focus of BPO Services
  • Customer Service - 25%
  • Telemarketing - 25%
  • Technical Support - 25%
  • Back Office Services - 25%

Industry Focus

  • Business Services - 10%
  • Healthcare & Medical - 10%
  • Information Technology - 10%
  • Telecommunication - 10%
  • Media - 10%
  • E-commerce - 10%
  • Travel & Lifestyle - 10%
  • Banking - 10%
  • Insurance - 10%
  • Industrial - 10%

Client Focus

70% Small Business
30% Medium Business

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