De Hollandse Centrale BV
Klantenservice en backoffice uitbesteden aan Nederlandstalige teams
Overview
About De Hollandse Centrale BV
De Hollandse Centrale helps companies outsource customer service and back-office work to Dutch-speaking teams, working from the Netherlands and from Paramaribo, Suriname.
We handle phone, chat, email and WhatsApp, and provide answering service, live chat, webshop customer support and administrative back-office tasks. Our fault-reporting and on-call services are staffed by real people, outside office hours as well.
Where it fits, we combine our teams with AI: chatbots, voice and smart agents that handle the first contact and hand over smoothly to an agent.
Start small, with one channel or one type of question, and scale up as it works.
Based in Maartensdijk, the Netherlands (KvK 75725894). https://www.dehollandsecentrale.nl
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Focus
Service Focus of De Hollandse Centrale BV
How the team's effort is distributed across services.
Industries Focus
Client Focus
The Positioning
AI Tools & Purpose
The stack the team uses to move faster.
Where we are
Locations (1)
Offices where De Hollandse Centrale BV operates.
