DeMonte Medical Billing Solutions LLC

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Verify Patients Insurance Benefits. Obtain and track authorizations. Billing all types of insurances. Post all insurance/patient payments. Follow up on unpaid claims. Provide detailed activity reports. Review in office procedures/training.We provide full service medical billing and back office practice management

NA
10 - 49
Locations
United States
1000 Clay Avenue, , Jeannette, Pennsylvania 15644
United States
., Pittsburgh, Pennsylvania 15426

Focus Areas

Service Focus

100%
  • BPO Services

Industry Focus

100%
  • Healthcare & Medical

DeMonte Medical Billing Solutions LLC Reviews

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Barbara Ginsburg

Cannot produce full statement with posted payments - hand scribbles them in.

Rating Breakdown

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  • Schedule & Timing
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  • Overall Rating

Review Summary

This company was not able to produce a statement that showed payments. The best they could do was hand written notes, even though the software they use has this capability, doesn't ALL billing software? They were impatient listeners and "talked over" us for every conversation. All of the virtual visits were coded as in person, they missed a $200 payment, and lost a $480 check, which has not been recovered or returned. We had to do a two year review of our bank statements to provide them with evidence of our payments, and produced a spreadsheet which they said made no sense of, despite the fact that I have an accounting background. ******'s replies to the two complaints on file here are similar to a phone conversation with her - she denies any responsibility for anything, I presume she never makes errors. The most ungracious, low-rent experience I've had in a long time. You can't do accounting with crayons. Will be surprised in an upcoming subrogation process. Karma.

What service was provided as part of the project?

BPO Services

What is it about the company that you appreciate the most?

nothing nothing nothing nothing nothings nothing nothing nothing nothing nothings

What was it about the company that you didn't like which they should do better?

use their software properly and quit blaming everyone else. 10 word minimum is illogical

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