Elscomm

Elscomm is a managed IT services provider in North Sydney, working with Australian businesses of 15 to 70 staff since 2006.

We deliberately sit between two markets. Below us are the operators built for sole traders and micro businesses. Above us are the consultancies designed for enterprise. Neither serves a 40-person firm particularly well, and that gap is where we work.

What we cover:

- Managed IT support and help desk, with senior engineer escalation on every ticket

- Cybersecurity: managed detection and response, Microsoft 365 security, managed firewalls and vulnerability management

- Compliance: Essential Eight and SMB1001 assessment and remediation

- Cloud: Microsoft 365 and Azure management, migration, virtual desktops and infrastructure

- IT strategy and virtual CIO advisory

- Technology vendor management

We are a Microsoft partner and standardise on the Microsoft stack rather than spreading across competing platforms. That means deeper expertise in the tools our clients already run.

Our clients come from aged care and healthcare, financial services, construction and engineering, accounting and professional services, and education. Each of those sectors carries its own compliance obligations, and we have worked in them long enough to know what those obligations require in practice.

Clients stay with us an average of eight years.