Epiphany

US-based frontline customer care

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We’re specialists in providing 24/7, US-based frontline customer care for the healthcare tech market. We help Americans get the most from their healthcare, and enable innovative service providers to thrive. Our approach combines US-based contact center services, expert training, and end-to-end device logistics – providing you with everything you need to deliver the best customer service possible. Our mission is two-fold: providing healthcare technology companies with unrivalled, omnichannel customer services, while helping to keep their support costs low. Our support services are award-winning, cost-effective, and extend from service design through to delivery and constructive feedback loops. We’re there to help your customers, so you can focus on your core business.

NA
10 - 49
2007
Locations
United States
283 E. Waterloo Rd. , Akron, Ohio 44319

Focus Areas

Service Focus

100%
  • BPO Services

Client Focus

100%
  • Small Business

Industry Focus

100%
  • Healthcare & Medical

Epiphany Clients & Portfolios

Key Clients

  • Healthcare

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