US-based frontline customer care

We’re specialists in providing 24/7, US-based frontline customer care for the healthcare tech market. We help Americans get the most from their healthcare, and enable innovative service providers to thrive. Our approach combines US-based contact center services, expert training, and end-to-end device logistics – providing you with everything you need to deliver the best customer service possible. Our mission is two-fold: providing healthcare technology companies with unrivalled, omnichannel customer services, while helping to keep their support costs low. Our support services are award-winning, cost-effective, and extend from service design through to delivery and constructive feedback loops. We’re there to help your customers, so you can focus on your core business.

United States United States
283 E. Waterloo Rd. , Akron, Ohio 44319
NA
10 - 49
2007

Service Focus

Focus of BPO Services
  • Customer Service - 50%
  • Call Center Services - 50%

Industry Focus

  • Healthcare & Medical - 100%

Client Focus

100% Small Business

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