Playing by the rules

Etech Global Services, headquartered in Nacogdoches, Texas and with branches in Lufkin, Dallas, Texas, West Palm Beach, Florida, Jamaica and India, is a leading provider of customer engagement solutions for many of the world’s most trusted brands. They trust Etech with their most precious assets – their customers. Why? Because Etech’s commitment to continuous improvement, next-generation technology, and empowering people results in a solution that drives customer experience and reduces effort. Voice, quality monitoring, chat, social media, and email, Etech is here to communicate with your customers when and how they choose. 
 

United States United States
1903 Berry Drive, Nacogdoches, Texas 75964
936-559-2200
$25 - $49/hr
1,000 - 9,999
2003

Service Focus

Focus of BPO Services
  • Customer Service - 16%
  • Telemarketing - 12%
  • Medical Billing - 12%
  • Back Office Services - 12%
  • Chat Services - 14%
  • Email Support - 14%
  • Call Center Services - 20%

Industry Focus

  • Advertising & Marketing - 10%
  • Business Services - 10%
  • Consumer Products - 10%
  • Financial & Payments - 10%
  • Gaming - 10%
  • Government - 10%
  • Healthcare & Medical - 10%
  • Information Technology - 10%
  • Telecommunication - 10%
  • Legal & Compliance - 10%

Client Focus

70% Small Business
30% Medium Business

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