Eufonie
Your prartner in BPO, Customer Care and Telemarketing
Overview
About Eufonie
Eufonie has been helping digital companies deliver outstanding customer experience since 2012. Our 200+ full-time employees, based in Madagascar and Mauritius, operate omnichannel customer service (phone, email, chat, social media), content moderation, back-office processing and outbound campaigns — in French, English, Spanish, German and Italian.
What sets us apart: stable, dedicated teams (100% permanent contracts), brand-specific training, shared KPIs, and controlled ramp-ups — we start small and grow with your volumes. Several of our clients have won french customer service awards (Qualiweb, Élu Service Client de l'Année) on operations run by Eufonie.
Since 2012, brands like Figaro Classifieds, Meetic/Match Group, AromaZone, Partoo and Lengow have trusted us with their customer relationships.
We offer different services packs, all-included : transparent, predictable, quality, monthly pricing.
Featured Companies
Focus
Service Focus of Eufonie
How the team's effort is distributed across services.
Industries Focus
Client Focus
The Positioning
AI Tools & Purpose
The stack the team uses to move faster.
Client Portfolio of Eufonie
Where their work concentrates - by industry, budget, and timeline.
Clients: 18
Where we are
Locations (1)
Offices where Eufonie operates.
