EuroCom CX

Eurocom CX, coming from the house of expert outsource providers.
The masterminds behind it are seasoned professionals having served dozens of years in the field.
The company’s headquarters are located in the capital city of Albania, Tirana and Cluj Napoca in Romania.

EuroCom CX – Your Trusted Partner in BPO & Digital Outsourcing With over a decade of excellence, EuroCom CX is a premier BPO & Outsourcing Digital Center, delivering high-quality customer experience solutions tailored to global business needs.

Our Core Services:
✅ Customer Experience (CX) & Multi - Lingual service
✅ Back Office & Contact Centers ITC
✅ Business Process Outsourcing (BPO) & Digital Services Industries

We Serve: 🚗 Automotive | ⛑️ Healthcare | 🎓 Education | 🛡️ Insurance | 💵 Financial Services | 🎮 Gaming | 🛒 E-Commerce ☎️ Telecommunications | ✈️ Airlines | 🏨 Travel & Hospitality | 🛍️ Retail | ⚡ Energy & Utilities | ⛴️ Logistics & Supply Chain | 💶 FinTech | 🧾 Accounting & Bookkeeping

Why Choose EuroCom CX?
✔️ Certified for Excellence: ISO 9001 & 27001, GDPR Compliance, PCI DSS
✔️ Multilingual Support: English, Italian, Spanish, French, German, Greek, Turkish, Dutch, Bulgarian, Hungarian, Polish, Arabic, Romanian, Serbian
✔️ Global Business Network

Proud member of
SWISSA,
American Chamber of Commerce,
SEC CEE,
Albanian Investment Development Agency
Enterprise Europe Network,
Westminster Business Council,
Association of Business Service Leaders,
London Chamber of Commerce,
ECXO,
IAOP,
Contact Center World
Confindustria Italiana in Albania.

At EuroCom CX, we drive business efficiency, scalability, and cost optimization through top-tier outsourcing solutions.
Let’s build the future of customer experience together!

Certifications/Compliance

ISO 9001:2015
ISO 27001
Great Place To Work

Partner Programs

Google Partner
Romania Romania
Strada Aurel Vlaicu, Cluj-Napoca, Cluj 40001
+355698087777
Albania Albania
Bulevardi Gjergj Fishta, Tirane, Tirane 1004
+355698087777
Italy Italy
Via Della Reppublica, Milan, Lombardy 20100
+355698087777
< $25/hr
1,000 - 9,999
2014

Service Focus

Focus of BPO Services
  • Customer Service - 10%
  • Virtual Assistant - 10%
  • Telemarketing - 8%
  • Medical Billing - 8%
  • Payment Processing - 10%
  • Technical Support - 10%
  • Back Office Services - 10%
  • Chat Services - 10%
  • Lead Generation - 8%
  • Email Support - 8%
  • Call Center Services - 8%

Industry Focus

  • Other Industries - 5%
  • Other - 95%

Client Focus

94% Small Business
5% Medium Business
1% Large Business

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