Overview

About EuroCom CX

Eurocom CX, coming from the house of expert outsource providers.
The masterminds behind it are seasoned professionals having served dozens of years in the field.
The company’s headquarters are located in the capital city of Albania, Tirana and Cluj Napoca in Romania.

EuroCom CX – Your Trusted Partner in BPO & Digital Outsourcing With over a decade of excellence, EuroCom CX is a premier BPO & Outsourcing Digital Center, delivering high-quality customer experience solutions tailored to global business needs.

Our Core Services:
✅ Customer Experience (CX) & Multi - Lingual service
✅ Back Office & Contact Centers ITC
✅ Business Process Outsourcing (BPO) & Digital Services Industries

We Serve: 🚗 Automotive | ⛑️ Healthcare | 🎓 Education | 🛡️ Insurance | 💵 Financial Services | 🎮 Gaming | 🛒 E-Commerce ☎️ Telecommunications | ✈️ Airlines | 🏨 Travel & Hospitality | 🛍️ Retail | ⚡ Energy & Utilities | ⛴️ Logistics & Supply Chain | 💶 FinTech | 🧾 Accounting & Bookkeeping

Why Choose EuroCom CX?
✔️ Certified for Excellence: ISO 9001 & 27001, GDPR Compliance, PCI DSS
✔️ Multilingual Support: English, Italian, Spanish, French, German, Greek, Turkish, Dutch, Bulgarian, Hungarian, Polish, Arabic, Romanian, Serbian
✔️ Global Business Network

Proud member of
SWISSA,
American Chamber of Commerce,
SEC CEE,
Albanian Investment Development Agency
Enterprise Europe Network,
Westminster Business Council,
Association of Business Service Leaders,
London Chamber of Commerce,
ECXO,
IAOP,
Contact Center World
Confindustria Italiana in Albania.

At EuroCom CX, we drive business efficiency, scalability, and cost optimization through top-tier outsourcing solutions.
Let’s build the future of customer experience together!

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Focus

Service Focus of EuroCom CX

How the team's effort is distributed across services.

100%

Industries Focus

5%92%

Client Focus

Small Business94%
Medium Business5%
Large Business1%
Selected Work

Client Portfolio of EuroCom CX

Where their work concentrates - by industry, budget, and timeline.

Clients: 12

VodafoneAudika GroupSkyTVCompara SempliceTIMZalandoEnelSmart EnergyHERAWind3FastwebAudax

Where we are

Locations (3)

Offices where EuroCom CX operates.

Headquarter
Romania

Romania

Strada Aurel Vlaicu
Cluj-Napoca, Cluj County 40001
+355698087777
Albania

Albania

Bulevardi Gjergj Fishta
Tirana, Tirana 1004
+355698087777
Italy

Italy

Via Della Reppublica
Milan, Lombardy 20100
+355698087777