President at Protagon Display
Posted 5 months ago
Very responsive and informative.
Outsourcing our IT to Genieall has been a game changer. We went from having a single player on the field to a full team of 33 experts — now multiple challenges are being tackled at once instead of one at a time. Their knowledge, responsiveness, and support have brought tremendous value and made them a true extension of our team.
What was the project name that you have worked with Genieall Corporation?
IT Partner
What service was provided as part of the project?
IT Services
Describe your project in brief
Outsourcing our IT to Genieall has been a game changer. We went from having a single player on the field to a full team of 33 experts — now multiple challenges are being tackled at once instead of one at a time. Their knowledge, responsiveness, and support have brought tremendous value and made them a true extension of our team.
What is it about the company that you appreciate the most?
The team is very responsive and provide detailed information. Yuri and John are two of my main contacts and they always go above and beyond.
What was it about the company that you didn't like which they should do better?
Their ticket system is very good but there is room for improvement.
Rating Breakdown
- Quality
- Schedule & Timing
- Communication
- Overall Rating
Project Detail
- $0 to $10000
- Completed
- Information Technology