Michelle Lambert
Posted 10 months ago
Overall, I am satisfied with my experience, the timeline to detail provided by GenxAI Softgrid
We had a positive experience working with GenxAI Softgrid. Ajay maintained excellent communication, ensuring that the team executed tasks correctly. If any issues arose, he promptly addressed them. We needed specific improvements to our website, particularly in how product descriptions were entered and displayed. GenxAI Softgrid provided an effective solution, making the process much more. They also supplied tutorial videos, enabling us to manage future product uploads independently as we introduce new collections.
What was the project name that you have worked with GenXAI SoftGrid Pvt. Ltd.?
"GenxAI Softgrid: Reliable, Timely, and Detail-Oriented!"
What service was provided as part of the project?
E-commerce Development
Describe your project in brief
We needed to make several updates to our website, primarily to improve how product descriptions are managed. Our goal was to simplify the process of updating descriptions when adding new products while ensuring they display correctly. Additionally, we wanted to make minor adjustments, including enhancing product display, refining filtering options, and fixing issues with our swatches.
What is it about the company that you appreciate the most?
Responsive, met deadlines, supportive, and delivered effective solutions.
What was it about the company that you didn't like which they should do better?
At times, some resolved issues would resurface, but Ajay and the GenxAI Softgrid team were always quick to address and fix them as soon as I brought them to their attention.
Rating Breakdown
- Quality
- Schedule & Timing
- Communication
- Overall Rating
Project Detail
- $0 to $10000
- Completed
- E-commerce