GRIP I.T. Overview
Founded in 1996, GRIP I.T.’s grassroots were established in the networking and cabling field. Our services have broadened to include security, managed services, website and software development and VoIP services. Our goal has always been to meet and exceed client expectations because our growth can be attributed to our client’s satisfaction and referrals.
We have a new SSAE16 compliant data center. With two data centers and offices in Canada and India to support global clients and the business continuity, our reach is extended with a 24/7 NOC (Network Operations Center).
GRIP I.T. follows industry recognized best practices such as ITIL, HIPAA, PCI-DSS compliance, and SSAE 16 data center standards.
Our ITIL certified IT technical support team provides comprehensive 24/7 support while monitoring your system, and responds quickly to urgent technical issues.
GRIP I.T. guarantees a 20-minute response time to our clients and every support request, security incident and event is ticketed and tracked to ensure response times and compliance requirements.