No search result
No results match “”
Sign InWrite a reviewPost a Project

Overview

About Helpdesk Bulgaria

Helpdesk Bulgaria (Supportivo EOOD) is a managed IT services company based in Sofia, supporting Bulgarian businesses since 2005. We work as an outsourced IT department for companies without an in-house IT team, or for those that want to reduce dependence on a single person.

Our services include monthly IT support for workstations and servers (Remote, Standard and Professional plans, from 20 EUR per computer), IT infrastructure and server support (Fortinet, Proxmox, Ceph), Microsoft 365 and cloud services on our own infrastructure, and technical information security: endpoint protection, 24/7 system monitoring, backup and network protection.

For NIS2, ISO 27001 and GDPR we implement the technical measures, and the documentation is prepared by our partner consultant, so you have one point of contact.

We work only with companies, on a monthly subscription, across Bulgaria, remotely and on site.

Featured Companies

Saigon Technology
4.9 (53 Reviews)
Visit Website
Tallium Inc.
5.0 (43 Reviews)
Visit Website
Techunting
4.9 (33 Reviews)
Visit Website
Anadea
4.9 (15 Reviews)
Visit Website
Future Processing
4.9 (25 Reviews)
Visit Website

What clients say

Review Analytics of Helpdesk Bulgaria

Every review is verified through Goodfirms before it's published.

5.02 Verified Reviews
Quality5.0
Schedule & Timing5.0
Communication5.0
Overall5.0
Review Summary
Summarized from 2 verified reviews · Updated October 2026
Clients value Helpdesk Bulgaria's responsiveness and clear communication throughout projects, with team members answering questions promptly and keeping clients informed. The company has built trust as a reliable IT partner over an extended period, demonstrating consistent understanding of client business needs. Strong communication and dependable service delivery are cited as key strengths.
✦ AI-generated summary. May not reflect every review.
Detailed Reviews of Helpdesk Bulgaria
Services
Sort By
Write a Review

What reviewers mention most

Irena Petrova, Managing Director at Toro GroupS Ltd.Verified Review
Posted on Oct 26, 2026

“Helpdesk Bulgaria has been our trusted IT partner since 2007, consistently providing reliable and pr”

Overall rating5.0
Quality5.0
Communication5.0
Schedule & Timing5.0
IT Services

We've worked with Helpdesk Bulgaria since 2007, and they've become our trusted IT partner. As an HR services company, we depend on their ongoing management of our IT infrastructure—maintaining our systems, providing technical support to employees, and ensuring network reliability. What sets them apart is their responsiveness and genuine understanding of our business needs. They consistently resolve issues quickly and maintain the stable operations we need to serve our clients effectively. Over nearly two decades, they've proven themselves reliable and committed partners we can always count on.

Nadia, Sales Manager at Infodesign Bulgaria Ltd.Verified Review
Posted on Oct 23, 2026

“I would highly recommend the HelpDesk Bulgaria team.”

Overall rating5.0
Quality5.0
Communication5.0
Schedule & Timing5.0
IT Services

Helpdesk Bulgaria's team answered our questions and queries promptly and with a clear, straightforward approach throughout our cybersecurity integration project.

Focus

Service Focus of Helpdesk Bulgaria

How the team's effort is distributed across services.

100%

Industries Focus

30%20%20%15%15%

Client Focus

Small Business70%
Medium Business30%

The Positioning

AI Tools & Purpose

The stack the team uses to move faster.

Claude
Marketing analytics, content drafts, site audits

Where we are

Locations (1)

Offices where Helpdesk Bulgaria operates.

Headquarter
Bulgaria

Bulgaria

87 Aleksandar Malinov Blvd, floor 4, office 12
Sofia, Sofia 1715
+359 2 4896832