Overview

About Helpdesk Bulgaria

Helpdesk Bulgaria (Supportivo EOOD) is a managed IT services company based in Sofia, supporting Bulgarian businesses since 2005. We work as an outsourced IT department for companies without an in-house IT team, or for those that want to reduce dependence on a single person.

Our services include monthly IT support for workstations and servers (Remote, Standard and Professional plans, from 20 EUR per computer), IT infrastructure and server support (Fortinet, Proxmox, Ceph), Microsoft 365 and cloud services on our own infrastructure, and technical information security: endpoint protection, 24/7 system monitoring, backup and network protection.

For NIS2, ISO 27001 and GDPR we implement the technical measures, and the documentation is prepared by our partner consultant, so you have one point of contact.

We work only with companies, on a monthly subscription, across Bulgaria, remotely and on site.

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Focus

Service Focus of Helpdesk Bulgaria

How the team's effort is distributed across services.

100%

Industries Focus

30%20%20%15%15%

Client Focus

Small Business70%
Medium Business30%

The Positioning

AI Tools & Purpose

The stack the team uses to move faster.

Claude
Marketing analytics, content drafts, site audits

Where we are

Locations (1)

Offices where Helpdesk Bulgaria operates.

Headquarter
Bulgaria

Bulgaria

87 Aleksandar Malinov Blvd, floor 4, office 12
Sofia, Sofia 1715
+359 2 4896832