Prompt responses, reliable service, accountable and responsible team
What was the project name that you have worked with iCareBilling?
Insurance credentialing and medical billing
What service was provided as part of the project?
BPO Services
Describe your project in brief
I just started a new medical weight loss and primary care clinic. Hiring the right people for different aspects of the business was very important to me. It is essential to read customer reviews before hiring. Even so, one could still make a mistake in hiring the right people for certain jobs/services. When I first spoke with iCareBilling, I knew that they were the right company to hire for my insurance credentialing and billing services. The owner/manager is very knowledgeable and skilled at what he does. That translates to an effective/efficient and reliable team, as it is apparent that he checks on his team's performance regularly. They are very proactive in getting everything setup and approved by the insurance companies. They respond quickly to questions and concerns. They answer within seconds to minutes, even on off hours. Their motivation is contagious.
What is it about the company that you appreciate the most?
Prompt responses, reliable service, accountable and responsible team
What was it about the company that you didn't like which they should do better?
NA
Rating Breakdown
- Quality
- Schedule & Timing
- Communication
- Overall Rating
Project Detail
- $10001 to $50000
- In Progress
- Healthcare & Medical