i90

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Company Description:

i90 is a Managed Service Provider based in County Durham, delivering IT support and cloud solutions to small and medium businesses across North East England.

We built our reputation on being genuinely reachable, no call centres, no ticket queues that vanish into the void, just real engineers who know your systems and reply when you need them, with an average response time under 30 minutes.

Our services cover managed IT support with proactive monitoring, Microsoft 365 management, cloud and hybrid backup, endpoint protection, and IT consultancy. We're a Microsoft Partner, Cyber Essentials Plus certified, and ICO registered, with all client data handled to UK GDPR standards.

We also built our own AI-powered helpdesk in-house, giving clients instant triage and suggested fixes around the clock, with a real engineer always behind every ticket.

Whether you need day-to-day IT support, help moving off Windows 10, or support getting your own Cyber Essentials accreditation, we work in plain English, and explain what we're doing and why, not just fix and forget.