
IAMX
AI automation, voice agents and outsourcing for South African businesses
Overview
About IAMX
IAMX is one accountable front door to a vetted network of specialist partners, in South Africa and beyond. A business tells IAMX what it needs; one accountable lead scopes it, brings in the right specialists, and owns the outcome.
What IAMX delivers:
- AI voice agents and automation: voice agents that answer, qualify and route calls, and automation that takes repetitive work off your team.
- Custom AI agents and copilots: AI agents that plug into your own tools, workflows and data, taken from pilot into daily use.
- Business process outsourcing, delivered through BPO partners: customer support, back-office work, collections and recoveries, and managed teams that scale with you.
- Document processing and data capture for insurers, brokers and financial services firms: policy onboarding, claims from intake to reconciliation, and FICA and FAIS checks, without manual capture.
- Fractional SDRs: a managed sales development team, or vetted SDRs placed in yours, booking meetings by phone, email and LinkedIn.
- Telephony: office and call-centre telephony, hosted or on-site.
- IT consulting on data and analytics, and custom software, web and mobile apps.
Based in Johannesburg, serving businesses across South Africa, and overseas buyers through partners.
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Service Focus of IAMX
How the team's effort is distributed across services.
Industries Focus
Client Focus
Small Business50%
Large Business50%
The Positioning
AI Tools & Purpose
The stack the team uses to move faster.
Claude
Research, drafting and building automations
Where we are
Locations (1)
Offices where IAMX operates.