Overview

About IAMX

IAMX is one accountable front door to a vetted network of specialist partners, in South Africa and beyond. A business tells IAMX what it needs; one accountable lead scopes it, brings in the right specialists, and owns the outcome.

What IAMX delivers:

  • AI voice agents and automation: voice agents that answer, qualify and route calls, and automation that takes repetitive work off your team.
  • Custom AI agents and copilots: AI agents that plug into your own tools, workflows and data, taken from pilot into daily use.
  • Business process outsourcing, delivered through BPO partners: customer support, back-office work, collections and recoveries, and managed teams that scale with you.
  • Document processing and data capture for insurers, brokers and financial services firms: policy onboarding, claims from intake to reconciliation, and FICA and FAIS checks, without manual capture.
  • Fractional SDRs: a managed sales development team, or vetted SDRs placed in yours, booking meetings by phone, email and LinkedIn.
  • Telephony: office and call-centre telephony, hosted or on-site.
  • IT consulting on data and analytics, and custom software, web and mobile apps.

Based in Johannesburg, serving businesses across South Africa, and overseas buyers through partners.

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Focus

Service Focus of IAMX

How the team's effort is distributed across services.

50%35%15%

Industries Focus

13%13%13%13%12%12%12%12%

Client Focus

Small Business50%
Large Business50%

The Positioning

AI Tools & Purpose

The stack the team uses to move faster.

Claude
Research, drafting and building automations

Where we are

Locations (1)

Offices where IAMX operates.

Headquarter
South Africa

South Africa

7 Queen Square, Glenhazel
Johannesburg, Gauteng 2192
+27 71 600 2251