Customer Engagement, Evolved.

Through our smart digital marketing & online acquisition technology, worldwide customer support operations, and innovative customer experience platform, ibex helps Fortune 500 brands acquire, engage, and retain valuable customers. Headquartered in Washington, D.C., ibex has delivery locations across 27 sites in seven countries, and maintains a network of 17,000 employees. With our CLX platform, we help brands process 180 million customer interactions yearly, add over $2.2B in lifetime customer revenue each year, and manage and optimize innovative customer experience programs.

United States United States
5000 Northfield Ln #600, Spring Hill, Nashville, Tennessee 37174
111-874-874
$50 - $99/hr
10000+
2002

Service Focus

Focus of BPO Services
  • Technical Support - 20%
  • Back Office Services - 20%
  • Chat Services - 20%
  • Email Support - 20%
  • Call Center Services - 20%

Industry Focus

  • Other Industries - 9%
  • Advertising & Marketing - 7%
  • Automotive - 7%
  • Business Services - 7%
  • Consumer Products - 7%
  • Education - 7%
  • Financial & Payments - 7%
  • Healthcare & Medical - 7%
  • Information Technology - 7%
  • Telecommunication - 7%
  • Media - 7%
  • Retail - 7%
  • E-commerce - 7%
  • Industrial - 7%

Client Focus

34% Large Business
33% Medium Business
33% Small Business

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