Streamlined Processes, Data-Driven Success

IMS Datawise is a premier offshore back-office services provider, seamlessly extending your team to let you focus on growth without back-office management concerns. Using our W.I.S.D.O.M. PhilosophyWorkforce, Integrated Support, Data-Driven Operations, and Maximized Team Performance—we enhance operational efficiency through expert workforce management, robust support systems, and insightful data analysis.

Industries Served

We cater to diverse industries, including but not limited to:

  • Banking
  • Automotive
  • Insurance
  • Real Estate

Service Portfolio

Our comprehensive, tailored back-office solutions allow businesses to focus on expansion by offloading essential yet time-consuming processes. Our offerings include:

  • Property Management Services: Covering mortgage compliance, code enforcement, municipal correspondences, and utility transactions.
  • Data & Analytics: Providing data processing and order tracking for operational efficiency and data-backed decision-making.
  • Customer Support: Managing bid desk responses, stakeholder communications, and customer service centers to ensure an optimal customer experience.
  • Sales & Commercial: Supporting sales teams with bid evaluations, cost estimations, partner networking, market expansion, and lead acquisition.
  • Risk & Compliance: Handling valuations, hazard claims, and insurance service processing for streamlined operations.

Certifications & Compliance

As part of IMS Group—established in 2006 and certified as a Great Place to Work—we operate with a talented workforce of over 3,000 professionals across offices in Ahmedabad, Jaipur, and the Philippines. Our services adhere to the highest standards, backed by ISO 9001:2015, 14001:2015, 27001:2013, and 27701:2019 certifications, alongside full compliance with Cyber Essentials, GDPR, and HIPAA regulations, ensuring stringent data protection and confidentiality.

With a presence in 7+ countries and a partnership network of over 250 clients, IMS Datawise delivers reliable, high-quality back-office services tailored to optimize operations and drive success. Partner with us today to transform your business processes and achieve sustainable growth.

Certifications/Compliance

ISO 9001:2015
ISO 27001
Great Place To Work
India India
1/2, Indraprasth Business Park, Near DAV School, Prahladnagar Extension, Makarba, Ahmedabad- 380051, Gujarat, India., Ahmedabad, Gujarat 380051
+917968274444
$200 - $300/hr
1,000 - 9,999
2019

Service Focus

Focus of BPO Services
  • Customer Service - 25%
  • Telemarketing - 25%
  • Back Office Services - 25%
  • Call Center Services - 25%

Industry Focus

  • Automotive - 25%
  • Real Estate - 25%
  • Banking - 25%
  • Insurance - 25%

Client Focus

50% Small Business
25% Large Business
25% Medium Business

Detailed Reviews of IMS Datawise

No Review
No reviews submitted yet.
Be the first one to review