Infotel Systems

A Business (Tele) Communications Company

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We keep you connected. Connected by data and voice to your business resources and to your customers.

It is easy to get connected. Buy a laptop with wifi, call Comcast, and when they leave, you are surfing the Internet and checking emails. Keeping fast, secure connections to your business resources is a challenge. Voice over IP phone calls are fragile and having secure local or remote access to your data requires human and machine security measures.

Telecommunications – communication at a distance. We use physical wires, radio signals, and the Internet to deliver telephone voice calls, video, email, text messaging, web chat, fax and audio paging.

We are also Richmond’s only locally owned phone company. This means we own our own data center and also own private facilities to deliver VoIP telephone service as well as data services to you.

In 1988, CEO Chuck Brodersen started Infotel by installing credit card machines and fax machines for local Richmond companies. Soon after, Verizon asked us to design telephone electronics for trade shows exhibits to sell new features such as Caller ID Name. For several years we continued this design work and started installing business telephone systems. Verizon was actually our first telephone system customer!

In 1989, we filed to US Patent and Trademark office for fax-on-demand 20 days after file date of eventual patent award winner. This technology of image and text retrieval “on demand” was replaced by Internet web pages.

We then went on to help out Verizon again by creating a Verizon tech ID line that received over 900 calls a day. Our solution replaced the manual system that required techs to call human operators. In the end, we saved Verizon’s Richmond dispatch center about $1500/day in labor charges!

< $25/hr
10 - 49
1988
Locations
United States
6008 Hermitage Road, Richmond, Virginia 23228
804-266-6600

Focus Areas

Service Focus

100%
  • IT Services

Client Focus

60%
40%
  • Small Business
  • Medium Business

Industry Focus

12%
11%
11%
11%
11%
11%
11%
11%
11%
  • Other Industries
  • Education
  • Government

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