Overview

About IntouchCX

We are IntouchCX, where innovation meets industry, where dreamers meet doers, and where scale meets soul. We are revolutionizing the global customer experience across all industries, delivering value-driven CX management, digital engagement, and AI and automation solutions to the world’s best-known brands.

We are partners in long-term growth, helping to scale and optimize our partners’ CX through our data-driven and brand-specific approach. We immerse ourselves in their worlds with curiosity, creativity, and innovation to deliver exceptional results. By providing actionable insights, we drive team performance and ROI alignment to meet our partners’ strategic goals. We tailor our programs to ensure end-to-end consistency, team well-being, and cultural alignment with their organizations.

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Focus

Service Focus of IntouchCX

How the team's effort is distributed across services.

50%30%20%

Industries Focus

60%10%10%10%

Client Focus

Small Business40%
Medium Business30%
Large Business30%

The Positioning

AI Tools & Purpose

The stack the team uses to move faster.

ChatGPT
Research support and long-form drafting

Where we are

Locations (1)

Offices where IntouchCX operates.

Headquarter
Canada

Canada

Winnipeg
Winnipeg, Manitoba 49895
+1 800-530-1121

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