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CTO-Led AI-Driven SaaS & Automation, Calm Delivery

IT Flow AI is a founder-led boutique AI product studio building AI-driven SaaS platforms and automation systems — from MVP to production.

We’re CTO-led by design: the founder stays hands-on with architecture, critical implementation, and key decisions, so delivery stays calm, communication stays clear, and quality stays predictable. We intentionally keep capacity limited and work with a small, senior team to avoid “assembly line” outsourcing.

What we build

  • AI SaaS products that work on real data (not demos): onboarding, roles/RBAC, admin flows, analytics, integrations, and production readiness

  • Automation systems that remove manual work and make decisions repeatable (data → score → action)

  • LLM/RAG search and knowledge workflows with ingestion, guardrails, citations, and evaluation

  • Workflow-based agents (sometimes voice-first) where the value is the process, not the chat UI

  • Scoring and decision engines with explainability and predictable behavior in production

How we work

  • Fixed milestones with clear scope and acceptance criteria — you pay for outcomes, not hours

  • Predictable cadence: typically one weekly sync + async updates

  • Transparent change handling: if scope changes, you immediately see the impact on timeline and budget

  • Production-first delivery: monitoring/logging baseline, stability, security hygiene, and clean handover (docs + runbook + deployment notes)

Typical engagements

  • Budget: $15,000–$150,000

  • Timeline: 6 weeks to 6 months

  • Best fit: non-technical founders and product teams who want senior-led delivery and a reliable path from MVP to a scalable system

We most often work with clients across Western & Northern Europe, North America, and Australia.

If you’re building an AI product and want calm delivery with serious results, we’d be glad to discuss what you’re trying to ship.

Poland Poland
Aleja Wilanowska, 103, Warsaw, Warsaw 02 765
+48 514 633 307
$50 - $99/hr
2 - 9
2023

Why IT Flow AI?

  • CTO-Led Delivery, Direct Communication
  • Fixed Milestones, Clear Acceptance Criteria
  • Production-First AI, Calm Execution

Service Focus

Focus of Artificial Intelligence
  • Deep Learning - 4%
  • Machine Learning - 5%
  • XGBoost - 3%
  • NLP - 8%
  • Neural Networks - 8%
  • Scikit-learn - 2%
  • TensorFlow - 5%
  • ChatGPT Development & Integration - 5%
  • Generative AI - 12%
  • Computer Vision - 5%
  • Speech & Voice Recognition - 8%
  • Recommendation Engine - 2%
  • Retrieval Augmented Generation - 2%
  • AI Consulting - 3%
  • AI Integration & Implementation - 10%
  • LLM Development - 8%
  • OpenAI - 5%
  • Prompt Engineering - 5%
Focus of Software Development
  • AngularJS - 10%
  • C# - 10%
  • Python - 40%
  • Node.js - 5%
  • Django - 5%
  • ReactJS - 10%
  • Linux - 10%
  • MongoDB - 10%
Focus of IT Services
  • Outsourcing - 95%
  • IT Consulting - 5%
Focus of Bot Development
  • Slack - 15%
  • Facebook Messenger - 5%
  • Telegram - 50%
  • Chatbot Development - 30%
Focus of Mobile App Development
  • iOS - iPhone - 15%
  • Android - 15%
  • Web Apps - 55%
  • Flutter - 15%
Focus of Web Development
  • HTML5 - 20%
  • CSS - 20%
  • Bootstrap - 10%
  • Vue.js - 20%
  • React Router - 30%
Focus of E-commerce Development
  • Shopify - 20%
  • Custom E-commerce - 80%
Focus of Business Services
  • Content Management - 80%
  • Virtual Office - 20%

Industry Focus

  • Startups - 35%
  • Business Services - 25%
  • Financial & Payments - 10%
  • Healthcare & Medical - 10%
  • Information Technology - 10%
  • E-commerce - 5%
  • Insurance - 5%

Client Focus

90% Small Business
10% Medium Business

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Client Portfolio of IT Flow AI

Project Industry

  • Information Technology - 100.0%

Major Industry Focus

Information Technology

Project Cost

  • Not Disclosed - 100.0%

Common Project Cost

Not Disclosed

Project Timeline

  • Not Disclosed - 100.0%

Project Timeline

Not Disclosed

Clients: 4

  • Jake Kinzelberg
  • James Zhang
  • Erica Johnson
  • Dmitri Dalla-Riva

Portfolios: 1

HR AI Chatbot with integration into Slack

HR AI Chatbot with integration into Slack

  • HR AI Chatbot with integration into Slack screenshot 1
Not Disclosed
Not Disclosed
Information Technology

Business Request:

The project addressed specific HR challenges within Unisender. Unisender sought an innovative solution to automate and enhance HR management processes, focusing on integrating an AI Specialist into Slack.

Main Challenge:

The company faced an issue where employees either rarely sought consultation from the HR department or took up a significant amount of time from HR professionals. The anonymous bot, which preserved the confidentiality of the correspondence, was intended to address this problem.

Our Solution:

Developed an HR AI Specialist using Python and GPT fine-tuning. Integrated the bot into the Slack environment, providing instant responses to HR-related queries.A scalable solution has been developed for fine-tuning the bot through the admin panel.

Project Stages:

  • Integration: Implemented the AI Specialist into Slack
  • Knowledge Base: Equipped the AI Specialist with extensive corporate information
  • Functionality: Enabled employees to inquire about HR topics and automated certain HR tasks

Functionalities:

  • Knowledge Access: Provided information on company policies, HR procedures, benefits, vacations, and training
  • Query Resolution: Responded to HR-related questions, improving accessibility to information
  • Task Automation: Assisted in tasks such as leave requests and training queries

Technologies and Services:

  • Slack API
  • OpenAI API
  • GPT Fine-Tuning
  • GPT LangChain
  • PostgreSQL
  • Deployment Ubuntu 22.04

Development team:

  • Python Backend developer
  • DevOps
  • R&D manager

Results:

The project significantly improved HR management processes, making information more accessible, accelerating decision-making, and reducing HR professionals’ workload.Over the course of six months, employees reached out to the AI HR bot for consultation over a thousand times, saving several dozen hours of HR department staff’s work and several thousand dollars for the company

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