IT Rapid Support

IT Rapid Support is a managed IT services and cybersecurity provider headquartered in Vaughan, Ontario, serving businesses across Toronto, Thornhill and the wider Greater Toronto Area since 2018.

We work as a complete outsourced IT department: a 24/7 live helpdesk, proactive monitoring and patch management, Microsoft 365 and Azure administration, network and server management, monitored backups with tested restores, and on-site support across the GTA. Co-managed arrangements are available for organisations that already have internal IT staff.

Our security practice covers multi-factor authentication rollouts, endpoint protection, managed detection and response, firewall management, and email authentication (SPF, DKIM and DMARC enforcement). We publish original research in that last area: our study of 481 mail-enabled GTA business domains found only 20.6 percent enforcing DMARC.

We are a particularly close fit for law firms and professional services, where legal technology matters as much as uptime: document and matter-file security, client confidentiality controls, and practice-management support. We also serve small and mid-sized businesses across the GTA that want one accountable partner instead of a break-fix vendor.

Managed IT runs on fixed monthly pricing so budgets are predictable, with a published 185 dollar per hour rate for project and ad-hoc work.

Head office: 7810 Keele Street, Vaughan, Ontario L4K 4G7. Phone (289) 582-9930.