Service that is INTENTIONAL

Incorporated in June 2012, iXL started as a TESDA certificated training institution specializing in Near-Hire Training for Call Center Agents in La Paz, Iloilo City.

We have evolved from training into a Business Process Outsourcing company with its first U.S. based client specializing in flower delivery in November 2013.

Today, we have transformed our business in providing comprehensive BPO services for global clients. iXL aims to provide the most cost-effective solutions through the best delivery methods and processes that will significantly improve efficiency of business operations that would translate in reducing costs.

Philippines Philippines
G/F GST Corporate Center, Quezon Street, Iloilo City, Iloilo 5000
63 33 514 7301
$25 - $49/hr
10 - 49
2012

Service Focus

Focus of BPO Services
  • Customer Service - 25%
  • Technical Support - 25%
  • Back Office Services - 25%
  • Call Center Services - 25%
  • Inbound - 50%
  • Outbound - 50%

Industry Focus

  • Business Services - 20%
  • Healthcare & Medical - 20%
  • Hospitality - 20%
  • Information Technology - 20%
  • Telecommunication - 20%

Client Focus

90% Small Business
10% Medium Business

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