We wanted a B2B & B2C Portal that gave us all the e-commerce solutions and business intelligence features.
We were addressing our limited budget and speed of delivery to the market, and I was looking for a company to outsource software development to who was mature and reliable as a partner, and also willing to establish a long-term relationship. We wanted to be able to use our software solution in years to come.
The design and analysis phases were executed using the waterfall method, while Agile was used for the development phase. The system requirements were documented in user stories specifying the required behavior. The development phase was managed with JIRA.
What do you like most about the company?
We found Keyideas staff professional and competent, but the most impressive thing about them is their never-say-never attitude or willingness to take on any challenge. They projected this perspective at all levels of their organisation. This was not an easy project. While the original intention was to develop the new system, a number of major enhancements were introduced during the analysis and design phase. As a true partner, Keyideas always helps us reach the most suitable solution.
What they should improve on?
Their technical and project management skills are excellent, but their business analysis warrants some improvement. I understand its not easy sometimes when you are not part of the same domain.