KNOW CLM

Most CLM projects don't fail because of the technology. They fail because organizations implement software before aligning strategy, process, and people. Know CLM exists to change that. We help legal departments, law firms, and legal technology companies make smarter decisions about CLM, legal operations, and agentic AI. Our approach is grounded in real-world experience from both legal practice and legal technology leadership. Founder Grant Ramsey spent nearly a decade practicing transactional law before leading legal technology businesses at companies including Wolters Kluwer and Conga. He has helped organizations evaluate, implement, optimize, and scale legal technology solutions from every angle, as an attorney, consultant, operator, and executive. That experience provides a unique perspective on what drives successful outcomes, where projects commonly fail, and how to turn technology investments into measurable business value.