
Poor Design and Project Management, and Unsuitable Tools, with No Refund for Unfinished Work.
Kobe provided one, initial meeting with a few people who I did not work with again. Work was begun on the project by the content writer, who began describing the design in his content, which was posted page by page on Monday.com, which does not have revision or reviewing functionality. Kobe refused to begin the project with (industry-standard) wireframes, which would have provided a simple understanding of the two types of pages and messaging placement to both my team and theirs. Kobe next provided designs, via pdfs in email (i.e. no easy reviewing capability), that looked like simple template websites with no brand feel, according to many laypersons and professional web designers (and me too of course). At this point, with less than half of the work done, I cancelled the project.
Kobe unethically did not refund money for the half of the project that was unfinished.
What service was provided as part of the project?
Web Designing (UI/UX)
Describe your project in brief
Our project included writing content for, redesigning, and redeveloping our 30-page ecommerce website. There were 3 types of pages. The project also included API integration and internationalization.
What is it about the company that you appreciate the most?
I did not appreciate anything after they unethically did not refund money for the half of the project that was unfinished.
What was it about the company that you didn't like which they should do better?
They could have begun the project with wireframes, used Google docs or equivalent for content collaboration, and used InVision (or Sketch, or other on
The workflow was the weakest part of the whole, painful project. Their tools, including Monday.com for content review and emailed pdfs for design rev
Kobe's design work looked like simple template websites with no brand feel, according to many laypersons and professional web designers (and me too).
Rating Breakdown
- Quality
- Schedule & Timing
- Communication
- Overall Rating
Project Detail
- $10001 to $50000