kt.team

Tvoe online clothing store

The online store creation from the start in 4 months

Customer

TVOE is the largest fashionable clothes seller of the budget price range.

Problem

The project is quite complex in internal business process. A great deal of money was spent on developing for Oracle, but the previous contractor failed and the site didn’t start.

Solution

To develop an omnichannel multicurrency online store based on Magento Enterprise with multiple integrations and flexible structure management.

Creation on Magento Enterprise

Magento is just the tip of the iceberg.

We have done tremendous work on:

• Automatic scaling of the number of servers under the appropriate setting (within the resources allocated by the customer, based on Dataline).

• Integration with a variety of transport companies and payment methods.

• Integration with NAVISION, SMSAero, WMS, ExpertSender, AUTOSCALE, Yandex.Market, B2CPL, Raiffeisen, Russian Post, SNGB.

• Click and Collect:  regular delivery and pickup.

Function documentation

Documentation was created and maintained by our specialists at all basic work spheres on the site, so that company employees could independently make changes to the product range and marketing information.

Shopping Cart and checkout

• Check out without registration

• Ability to select the nearest pickup point.

• Flexible payment rules depending on the possibilities of the pick-up point.

• Individual timing of products delivery to each store.

• Integration with social networks.

• Ability to combine store assortment with warehouse.

The review

“The guys practically lived in our office to launch the project on time. They really could handle it! Keep the brand, well done!”

Maxim Sakib, Tvoe operational manager

Project Task

The project is aimed for self-service of large corporate customers. Customers should be able to create orders through the website and their own ERP systems, taking into account all the rules, allowances, discounts, penalties, pricing features and unique prices.

To simplify customer service business process and provide new level service. To refuse to manually processing of all exceptions. To combine program section into one, reducing royalties.

In the space of a month — To set up a project with the integration of SAP, MVP on the original version of the design.

In the space of two months —To set up a project with the full described functionality.  To provide first customer inclusion.

In the space of further six months — To develop, refine and support the project to provide services to all customers. To debug all the business processes in the account and take into consideration all the complex and rare cases.

Credit limit and financial information.

In the presence of credit facility agreements and agreed payment schedules, it is extremely important to be able to provide and make transparent all agreements in your personal account. This simplifies interaction with counterparties, enhances payment discipline and it helps to avoid conflict situations.

Commercial offers.

Using Magento 2, a user can gain the special commercial terms offers for some projects without the sales manager consulting. The special conditions depend on a very complex logic integration between Magento and the internal SAP system.

The best search in the world: an instant companies change.

Using Magento 2 B2B, you can view all the information regarding your legal entities, departments and managers. You can choose a customer responsible, a manager for each company, and a legal entity for orders.

Request position.

You can see the business process and order flow diagram on the Magento2 page.

This way can be unique for each rules set and reflect real transitions in order processing.

Some positions require a customer confirmation. In such cases, the customer receives an E-mail notification automatically.

To Save Everything

We have a high ambition to keep the functionality 100% and the project desktop version whereas a used-friendly and intuitive interface. The user can complete any target action in 2-4 clicks.

We have done it!

We are glad to bring to your attention the new application called MobiApp – all the work of the clinic in one application: online fixing an appointment, the results of the medical analysis, counseling, medical record and all necessary documents

1. Customer

MobiApp is the first medical service in Russia, which combines telemedicine and expanded range of services offline clinic and the first real mobile medical record in Russia.

2. Task

• To provide the necessary medical services and store all the patient's medical information
• To develop short and easy scripts for customer convenience
• To revamp the appearance, to make the design relevant and modern, without being tied to the aggressive medical colors and style of competitors

3. Solution

• To develop a system for separating telemedicine services and offline clinics, and consolidate all medical data from both channels in one place
• To develop a user-friendly interface not like the usual medical service in blue / magenta colors
• To use the visual style of modern European design and smooth interface animation at each stage

4. Design Systems

During app design system development modularity was used as the core principle. The selected components  development provide more user-friendly realization and support.

Customer

The online store La Nature offers European brands of designer jewelery handcrafted by the best artists and craftsmen.

Problem

The website did not meet the criteria of the modern user such as: the speed and attraction of the website. The customer would like to renovate the website design and make it more modern and innovative.

Solution

• Website redesign
• Development of omnichannel online store with integrations CRM and ERP (Bitrix24 / 1C TO (trade office).
• The introduction of PWA-front for Magento, accounting analytics.

Introduction of PWA

In cooperation with DIVANTE.CO, we have been developing Vue.Storefronte, an ultra-fast front technology for La Nature, for many months.

The introduction of PWA helped to achieve a download rate of 0.1 seconds per page!

The results

• 0.1 sec - the page loading speed
• from 0.74% to 1.22% the conversion increasing
• the product view rate has increased by 30% for 1 session

The review

Our online-store is greatly needed the renovation and new life. We have expressed a preference for KT at the online shopping malls. They win the trust by not only progressiveness, but the courage at advanced technology web-sites development. In particular, I would like to note the designers team high competence. They seize our meaning and final expectations at once, and we are on the same wave. As a result – we have got a subtle, elegant and stylish design! Well-done, keep it up!

Denis Fediunin, CIO La Nature

Customer

“Snow Queen” (“Snezhnaya Koroleva”) – is a major online fashion store, operating throughout Russia.

Problem

The tasks set to contractors by “Snow Queen” (“Snezhnaya Koroleva”) were not fulfilled. As a result, the next sale (“Black Friday”) showed poor results, as incoming customer orders were not processed.

Solution

• To bring the project to Magento and to make seamless transition to Magento 2
• To scale the server operation and to optimize the import of residuals
• To transfer to hosting, to enable OMNI CHANNEL.
• To connect multistock to Magento 2 and to integrate with PIM

OPTIMIZATION

• Optimization the import of residuals helped to increase the speed and frequency of their updates.
• Scaling of the server operation to distribute the load on the site to different servers.
• Connection of multistock to Magento 2 and PIM integration.
• Implementation of WebP format to reduce the weight of images without loss of quality.

Integration with PIM

PIM integration with Magento 2 allowed the customer to change the products and content of the site. It has become easier to create, edit, and to publish quality product information, including marketing information, technical descriptions, photos, and many other things.

DELIVERY AND PAYMENT

• The integration with OMS and ATOL.
• For online payment, the project was transferred from ChronoPay to Sberbank.Online and Alfa-Bank.
• DaData connection to automatically check user input.
• SPSR delivery service module integration for order tracking.

TECHNICAL MANAGEMENT DEBT

APMinvest implementation

Regular tracking of indicators with Aminvest has helped to improve the quality of the site and reduce the number of errors.

Design and Mobile Application

• The design concept was based on simplicity and minimalism for the integrity of the perception of the picture.
• There were used clear lines and monochrome, competent placement of color accents — all in the current trends in the positioning of premium products.
• Design and API development for a mobile application.

The results

The Snow Queen is one of our most dynamic customers.

Our team copes with the development of new functionality and support in the work of all current integrations despite the task complexity and the huge amount of other purposes of our customer.

The site began to break the weekly record in terms of the number of pages’ views and the orders per day just for a month due to the forehanded solutions of the vital problems.

+ 39.9% the conversion has increased

+ 67.6% the profits have increased, the amount of purchases has increased

+ 57.8% increase in average check cost has increased

The customer review of our work

On the basis of collaborative and effective work for several years I would like to express gratitude to colleagues from KT.Team. We have come a long way together, we have solved thousands of tasks, we passed through 3 “Black Fridays”, we have developed and successfully launched plenty of large projects with an estimate of more than 2000 person-hours. We enjoy the teamwork and the company management. We look forward to further cooperation. We wish KT.Team prosperity and professional growth to all the KT.Team.

Roman Radovich, Internet Project Manager «Snezhnaya Koroleva»

We collaborated with another famous company before, and every correction was expensive and painful. We thought to refuse Magento at all! KT.Team performed this huge amount of work. It’s  a great team!

Sergey Gorbunov, Sales Director Network «Snezhnaya Koroleva»