Overview

About Leap Managed IT

Leap Managed IT: The Ridiculously Helpful IT Support Partner for Indiana businesses and non-profits. Proudly serving Indianapolis, Carmel, Fort Wayne, Fishers, Columbus, Muncie, South Bend, Jeffersonville, and Bloomington.

About the Company:

Leap Managed IT is a premier Indianapolis-based Managed Service Provider (MSP) and IT Consultant that has been evolving with the technological landscape since 1930. We specialize in providing "Ridiculously Helpful" IT support, strategic consulting, and robust cybersecurity for small to mid-sized organizations across the Midwest.

While most IT firms follow a "break-fix" mentality, Leap Managed IT operates on a proactive IT Master Plan philosophy. We don't just resolve tickets; we stabilize your entire technology environment to prevent issues before they occur. Our fixed-fee model ensures predictable costs while providing enterprise-level cybersecurity, cloud management, and help desk IT support.

Whether you need a fully outsourced IT department or a co-managed partner to support your internal staff, Leap Managed IT delivers the strategic guidance and day-to-day reliability needed to help your business grow securely.

  • Managed IT Services: Proactive monitoring, server management, and workstation maintenance.
  • Cybersecurity Excellence: Multi-layered defense including phishing protection, ransomware prevention, and security patching.
  • Strategic IT Consulting: Custom "IT Master Plans" and vCISO services to align technology with business goals.
  • Cloud & Modern Workplace: Expertise in Microsoft 365, Azure management, and secure remote work environments.
  • Unified Communications: Scalable VoIP phone systems and business collaboration tools.

What clients say

Review Analytics of Leap Managed IT

Every review is verified through Goodfirms before it's published.

5.03 Verified Reviews
Quality5.0
Schedule & Timing5.0
Communication5.0
Overall5.0
Review Summary
Summarized from 3 verified reviews · Updated August 2026
Clients consistently praise Leap Managed IT's knowledgeable and professional staff, who communicate responsively and take time to understand their business needs. Reviewers highlight the team's expertise and trustworthiness, noting that this confidence made transitions smoother. The company is recognized for delivering comprehensive solutions with strong organization and follow-through across help desk and management levels.
✦ AI-generated summary. May not reflect every review.
Detailed Reviews of Leap Managed IT
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What reviewers mention most

AnonymousVerified Review
Posted on Jul 3, 2026

Fantastic service, responsive, trustworthy, comprehensive solutions

Overall rating5.0
Quality5.0
Communication5.0
Schedule & Timing5.0
IT Services

My experience with Leap has been fantastic. This is my first time working with a third-party to manage all of our IT services, and it's made a real difference. Coming from a human resources background where I've hired technical talent at various organizations, I understand how hard it is to fill IT roles and keep systems running smoothly. Having Leap handle this has taken that stress away completely. Their management team and help desk technicians are professional and responsive, and the partnership feels genuine.

AnonymousVerified Review
Posted on Mar 16, 2026

They are a great partner, highly recommend them

Overall rating5.0
Quality5.0
Communication5.0
Schedule & Timing5.0
IT Services

Tech is tough and is always changing. We like the fact that the Leap team meets with us on a regular basis and we have gotten to know their team very well. We view them as an extension of our team. Chris and Nathan are the best!

John Norris, President at Enterprise Plumbing, Inc. at Enterprise Plumbing, Inc.Verified Review
Posted on Mar 10, 2026

Their friendly, knowledgeable staff made a huge transition much easier.

Overall rating5.0
Quality5.0
Communication5.0
Schedule & Timing5.0
IT Services

As big of a transition as it was for our company, Leap Managed IT made it easy and almost enjoyable. I would highly recommend Leap.

Focus

Service Focus of Leap Managed IT

How the team's effort is distributed across services.

100%

Industries Focus

16%14%14%14%14%14%

Client Focus

Small Business60%
Medium Business40%
Selected Work

Client Portfolio of Leap Managed IT

Where their work concentrates - by industry, budget, and timeline.

Clients: 7

TechnologyFinanceBusiness ServicesOther IndustriesnonprofitfoundationsGovernment

Where we are

Locations (1)

Offices where Leap Managed IT operates.

Headquarter
United States

United States

10 West Market Street, Suite 840
Indianapolis, Indiana 46204
317-406-0015