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Logica Infotech is one of the leading  BPO and IT Services Provider catering the globe since last 12 years in services like Contact Center Services, Back Office Processing for Healthcare, Insurance and Retail Industry along with end to end IT Support and Maintenance. We have been serving clients across the US & UK Markets in Back-Office Services, Healthcare and Insurance BPO like insurance underwriting, medical billing and coding services along with inbound contact center services. We would like to join hands with your company as a outsourcing vendor partner and ensure best quality with cost saving upto 70%.

Certifications/Compliance

ISO 9001:2015
ISO 27001
India India
Unit No E1, 11th Floor Bengal Eco Intelligent Park, EM Block, Sector V, Kolkata. India., Kolkata, West Bengal 700091
+91.98318.11552
< $25/hr
50 - 249
2010

Service Focus

Focus of BPO Services
  • Customer Service - 20%
  • Telemarketing - 20%
  • Back Office Services - 30%
  • Call Center Services - 30%

Industry Focus

  • Healthcare & Medical - 30%
  • Insurance - 30%
  • Information Technology - 20%
  • Telecommunication - 20%

Client Focus

40% Medium Business
30% Large Business
30% Small Business

Detailed Reviews of Logica Infotech Services Pvt. Ltd.

5.0 1 Review
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David Conway

They are having the best team with customer centric approach.

They are the most reliable company I have worked with in a long time, they are always having excellent communicators, and their prices are competitive along with top-notch quality of the service. As a small business, it can be difficult to find an outsourced company that you can rely on. Logica Infotech has been there for us through always, thus helping us get the job done. I have never experienced any issues with them. If you need an outsourcing company, I would highly recommend them to anyone.

What was the project name that you have worked with Logica Infotech Services Pvt. Ltd.?

Medical Billing & Insurance Indexing

What service was provided as part of the project?

BPO Services

What is it about the company that you appreciate the most?

Communicators are very helpful and cooperative thus maintains the SLA properly.

What was it about the company that you didn't like which they should do better?

Nothing as such is negative in this company. Highly recommended.

Rating Breakdown

  • Quality
  • Schedule & Timing
  • Communication
  • Overall Rating

Project Detail

  • $50001 to $200000
  • Completed
Company Response
Logica Infotech Services Pvt. Ltd.
Logica Infotech Services Pvt. Ltd.

Thanks a lot for your valuable review.

Posted on Mar 02, 2022