Srishti Jain
Posted 4 months ago
Our strategic recommendations helped the client reframe their messaging,identify influential.
Their AI-driven insights helped us identify real-time sentiment shifts and respond faster to potential crises. Within 60 days, our engagement rate improved by 48%, and brand mentions became more positive. Truly a data-driven partnership that delivered measurable value.
Services Provided:
AI Social Listening & Sentiment Analysis
Audience Intelligence Mapping
Competitor Benchmarking
Crisis Detection & Response Strategy
Social Media Management Consulting
Services Provided:
AI Social Listening & Sentiment Analysis
Audience Intelligence Mapping
Competitor Benchmarking
Crisis Detection & Response Strategy
Social Media Management Consulting
What was the project name that you have worked with Marcitors?
AI-Powered Social Listening Transformation for Tech Innovate
What service was provided as part of the project?
Web Design, Digital Marketing
Describe your project in brief
As a Social Listening Consultant, our goal was to convert fragmented customer feedback into actionable insights. Using advanced listening tools and AI-powered sentiment models, we analyzed thousands of online mentions across Twitter, LinkedIn, and Reddit to uncover conversation patterns, sentiment shifts, and competitor benchmarks.
What is it about the company that you appreciate the most?
Working with Marcitors’ social listening consultant transformed how we understand our customers online.
What was it about the company that you didn't like which they should do better?
While our overall experience with Marcitors was excellent, one area for improvement could be communication frequency during the early stages of the project.
Rating Breakdown
- Quality
- Schedule & Timing
- Communication
- Overall Rating
Project Detail
- $0 to $10000
- Completed
- Advertising & Marketing
