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Marketing Resultant GmbH

Harald Henn, managing partner of Marketing Resultant GmbH, Mainz designs and optimizes customer experience, digital customer service projects and optimizes call centers based on more than 20 years of project experience. Together with Prof. Nils Hafner, Lucerne University of Applied Sciences and Arts, he developed the CEX Management Trend Radar.

He is editor of several ebooks on Chatbots and AI in Customer Service, Digital Customer Service and Contact Center.

Germany Germany
Behind the chapel 20 , Saarburg, Rhineland-Palatinate 55128
NA
2 - 9

Service Focus

Focus of BPO Services
  • Customer Service - 50%
  • Call Center Services - 50%

Industry Focus

  • Business Services - 100%

Client Focus

70% Small Business
30% Medium Business

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