Reliable, flexible partner who turned our idea into a scalable platform.
They were responsive to our requirements and open to changes, which was important for us as a startup where needs keep evolving. Their team handled core functionalities like ride flow, real-time tracking, and driver-side experience effectively.
There were some delays in timelines, mostly due to changing requirements and complexity, but communication remained clear throughout. They were supportive in resolving issues and improving the product over time.
Overall, they delivered a solid foundation for KTS CAB and acted more like a technology partner than just a vendor.
What was the project name that you have worked with Matply Infotech LLP?
KTS CAB. Scalable Ride-Hailing Platform Development
What service was provided as part of the project?
Mobile App Development, Web Development, Software Development
Describe your project in brief
KTS CAB is a ride-hailing platform built for daily commuters, corporate users, and intercity travelers, with a strong focus on tier 2 and tier 3 cities. The project covered development of a complete technology ecosystem including customer and driver mobile apps along with a scalable backend system.
The platform offers daily rides, outstation travel, and pool rides, along with a unique subscription-based model for drivers instead of high commission structures. It ensures real-time ride matching, live tracking, transparent pricing, and a smooth booking experience.
A major focus was improving driver experience through instant ride alerts, simple workflows, and reliable background functionality, while also prioritizing customer safety through tracking and support features.
The platform is live with thousands of drivers and continues to evolve with new features and expansion plans.
What is it about the company that you appreciate the most?
Their understanding of real business needs, flexibility in handling changes, and strong focus on building a smooth driver experience stood out. They were responsive, supportive, and genuinely invested in improving the product.
What was it about the company that you didn't like which they should do better?
Timeline predictability could be improved, especially for complex features. More structured documentation and faster turnaround on smaller updates would make the overall experience even better.
Rating Breakdown
- Quality
- Schedule & Timing
- Communication
- Overall Rating
Project Detail
- $10001 to $50000
- Completed
- Transportation & Logistics