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Maximizing Customer Experience

Maxicus is a next-gen outsourcing company, based in India. As the BPO arm of KocharTech, a technology solutions provider. Maxicus provides various back and front office solutions for industries across the spectrum. Serving clients from Unicorns, digital disruptors to Fortune 100 brands, Maxicus leverages technology with process expertise to enhance business capabilities for its clients.

Deriving its name from its vision of Maximizing Customer Experience, Maxicus is built on 15+ years of industry experience and customer insights. 

India India
Udyog Vihar, Phase 4, Gurgaon, Haryana 122001
+91-9877098771
India India
Lawrence Road, Amritsar, Punjab 143001
+91-9877098771
$25 - $49/hr
1,000 - 9,999
2003

Service Focus

Focus of BPO Services
  • Customer Service - 20%
  • Telemarketing - 5%
  • Technical Support - 5%
  • Back Office Services - 5%
  • Chat Services - 20%
  • Lead Generation - 20%
  • Email Support - 5%
  • Call Center Services - 20%

Industry Focus

  • Telecommunication - 20%
  • E-commerce - 20%
  • Consumer Products - 15%
  • Banking - 15%
  • Education - 10%
  • Financial & Payments - 10%
  • Food & Beverages - 10%

Client Focus

40% Medium Business
30% Large Business
30% Small Business

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