maxupport GmbH

maxupport GmbH is an established BPO and customer care partner headquartered in Germany. An experienced service provider that connects you with your customers — anytime, everywhere. Built on 30 years of operational experience, we deliver native onshore support for companies that refuse to compromise on quality, data privacy, and IT security.

Our Core Strengths & Expertise:

30 Years of Gaming Expertise. We breathe gaming support. Our most prominent reference includes a continuous partnership with a major Japanese publisher running from 2005 until early this year. Furthermore, we have worked for today’s top AAA publishers across various areas.

Our service scope covers traditional First- and Second-Level Support (Voice, Non-Voice, Tickets, Discord) as well as complex back-office operations, including return processing, complaint management, and e-commerce data handling.

Located in a modern, secured office building with full GDPR compliance, redundant internet lines, IT security supervised directly by C-level management, and comprehensive commercial liability insurance.

We support international companies and service providers as a high-quality onshore vendor for core operations, overflow volumes, peak seasons, and specialized projects across the DACH / EMEA region.

Let's find out together how maxupport can take your business to the next level.

maxupport GmbH

maxupport.com
[email protected]
+4952412117660