Meridian Solutions

Meridian Solutions is a customer support outsourcing company based in an IT park in Uzbekistan. We work only with e-commerce and DTC brands. Our 70+ agents each have 2 to 4 years of experience supporting US consumers. They handle email, live chat, phone, returns, refunds, order issues and marketplace buyer messages on Shopify, Amazon, Walmart, TikTok Shop and Temu. We cover US hours 24/7 with rotating shifts, and our dedicated QA specialists and trainers review every conversation for quality.